I dissagree. I can think of no valid reason why someone wouldnt know the password to their own machine. If they bought a laptop and didnt check it out first or dont have the contact details of the vendor to get the password well thats too bad. They will know better for next time.I think we should give him the benefit of the doubt. People seem to be getting more and more stingy about the rules around here just because they want to act like police.