PNY Technologies Deceptive Marketing Practices! Geforce GTX 570 Cards

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ricky_005

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PNY Technologies Deceptive Marketing Practices! the Geforce GTX 570 Cards

They are a cheaper non-reference versions of the 570 and defrauding consumers out of hard earned money!

I would caution against buying PNY's products. PNY's warranty will only replace or repair a card under warranty, and if they no longer manufacture your card, and cannot fix it, you are out of luck. A new PNY card using a GF100 (such as the 470) being sold at Newegg has no warranty. If you value warranty at all, PNY's is wishy-washy at best and nonexistent at worst.


Here are the Photo links of the Fraudulent PNY GTX 570 Card I received from NewEgg
http://www.flickr.com/photos/47333305@N02/5550525840/
http://www.flickr.com/photos/47333305@N02/5550523546/
http://www.flickr.com/photos/47333305@N02/5549938903/


PNY GTX 570 http://www3.pny.com/GTX-570-1280MB-PCIe-P2954C451.aspx

"NewEgg" PNY GTX 570 http://www.newegg.com/Product/Product.aspx?Item=N82E16814133370&nm_mc=OTC-C173T&cm_mmc=OTC-C173T-_-Video+Cards-_-PNY+Technologies++Inc.-_-14133370
I returned the card for many reasons!
1. Has a GTX 560 ti cooler = Hot GPU temps!
2. Rear Vent is non functional = Dumps heat in Computer case! "Its like Turning your Computer Case into a Easy Bake Oven. Brownies Anyone? Let me check to see if there done. " Opening Drive Bay Door " .......Yep there ready.....Come and gettem while there HOT... " Haha
3. The simple fact that I don't like the idea of giving my business to companies that practice Fraudulent Marketing!!! ( Crooks! )

NOTES:
Anyone reading this post with a good head on his shoulder will see the deception from the poster try to discredit the propose of this post. These poster may have ties with Newegg, PNY Technologies ,entities with motives unforeseen, or simply have no common sense.

There are other post by me in-which I clearly expose the negative design aspect of a Non-Reference Design Nvidia card. In most all of the Non-Reference Designs they are simply a cheaper design & possible may add some pleasing Aesthetics, but by no means support all the various Industry Computer Case Design Standards. The main Concern in the Non-Reference Design is the great amount of heat generated from the GPU being exhausted into the Computer Case for the sake of more money in there pockets, and less in yours. The Nvidia Reference Design is a well thought out engineered design which will be in total compliance with all case manufactures. The main reason manufactures turn to a Non-Reference design is quite simple...Its Cheaper, yet they still demand Reference Design MSRP or Greater.

Peace Out...........
 
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TROLLING

The link you posted says it has a 1 year warranty which becomes a lifetime warranty after registration? You are a very weird man. I would suggest this is libel, so be careful.

Also, everyone on CF please ignore this guy, hes has posted all over the internet including here: http://hardforum.com/showthread.php?t=1594813 where he got owned (8 pages later)

He is now called brownies r us

lol
 
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When I first saw this I did a little research and found that he does have a bit of a point. PNY advertises a lifetime warranty on their products, but it only applies for as long as PNY chooses to support that product. It's possible that you might buy a brand new card from a reliable retailer, but if it's an older model there may be no manufacturer warranty at all.

That being said, this guy is still going a little overboard. I like the criticism that the GPU dumps the heat into the case, considering that's what most cards do.
 
And the 570 runs cooler than the 560...and the 580 runs cooler than the 570...so who the hell cares? seriously... as long as you have the airflow, the fact the card dumps air in or out of the case means very little imho.
 
FuryRosewood said:
And the 570 runs cooler than the 560...and the 580 runs cooler than the 570...so who the hell cares? seriously... as long as you have the airflow, the fact the card dumps air in or out of the case means very little imho.
Click to expand...

If you don't understand Design and Engineering you really shouldn't comment!
 
bigfellla said:
TROLLING

The link you posted says it has a 1 year warranty which becomes a lifetime warranty after registration? You are a very weird man. I would suggest this is libel, so be careful.

Also, everyone on CF please ignore this guy, hes has posted all over the internet including here: http://hardforum.com/showthread.php?t=1594813 where he got owned (8 pages later)

He is now called brownies r us

lol
Click to expand...

With you being a VIP Member..... We all expected more from you. I would suggest that you refrain from giving any advice for the simple reason, you are senseless.
 
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PohTayToez said:
When I first saw this I did a little research and found that he does have a bit of a point. PNY advertises a lifetime warranty on their products, but it only applies for as long as PNY chooses to support that product. It's possible that you might buy a brand new card from a reliable retailer, but if it's an older model there may be no manufacturer warranty at all.

That being said, this guy is still going a little overboard. I like the criticism that the GPU dumps the heat into the case, considering that's what most cards do.
Click to expand...

I would recommend that you also do some research on Nvidia Reference Card designs, and the engineering required for a quality design.

Note:
When companies purposely false advertise products, they deserve to be bashed to the max! If you think not.......there must be something wrong with you.
 
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ricky_005 said:
If you don't understand Design and Engineering you really shouldn't comment!
Click to expand...

Except for that he is correct. The card dumps the air out of the back, or a rear exhaust fan dumps the air out, it doesn't matter either way. It could potentially affect the heat of other components, but you are talking not enough to make a big difference. If you have enough cold air coming in, and if you are able to expel the hot air, it isn't a problem what so ever, and that has been proven time and time again.

To say all non-reference coolers are made on the cheap is just ridiculous. Most offer better cooling performance than the reference cooler does, so even if it did cost less to make, it is a moot point due to the fact that it performs better.

I disagree on your logic so far as the coolers go, however partially agree with the warranty. Any more than 3 year is pointless in my opinion because of the pace that technologies move. 3 years later you can spend $40 on what was a top end card, so what is the point? You lose out a little, but so what?

I am sure as well if you read up on the contract and the warranty terms it would state that it is a lifetime of the product warranty, and what they would probably do is what all other manufacturers do when they stop making a product and offer a similar or better alternative. I've had Corsair, OCZ, Asus and Samsung do this for me, and know that Gigabyte, ASRock, XFX, MSI, Zotac and many, many others do too.

Even if that is not the case, it is still going to be in the warranty that what I put above is not the case, so they aren't pulling a fast one at all, google and reading is your friend.

Finally, I will ask you to make all future posts a little more civil, trying not to belittle or insult other members
 
As far as PNY limited warranty, it has already been researched ......... If you purchase a PNY GTX 470 today which is no long in production, and the card malfunctions and you need to return it, they will attempt to repair it, but if it can't be repaired you get Nada.......
 
Question for you ........ Would you install a GTX 580 non-reference design triple or double fan design into a Mini ATX Case?

Keep in mind the triple or double fan card is dumping the heat into the case and most likely will be recirculating the same warm air back though the GPU Heat-sink.
 
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ricky_005 said:
As far as PNY limited warranty, it has already been researched ......... If you purchase a PNY GTX 470 today which is no long in production, and the card malfunctions and you need to return it, they will attempt to repair it, but if it can't be repaired you get Nada.......
Click to expand...

They should give you some sort of monetary replacement. I understand in the states that laws vary from state to state, however in the UK, if the company can not repair the product or offer a replacement they will offer you a full refund, minus the usage.

So, for example, say you have a product with 3 year warranty that cost you £100 and 1 year later it fails and you claim on the warranty and they can not repair or replace it, you will be offered £66.66, which is 2 thirds the price you paid, as there is 2 thirds of the warranty remaining.

It isn't specific to PNY, it is all manufacturers of all products, computer related or not.

Also, I can't seem to find a "lifetime warranty" T&C on the PNY website, but did find:

http://www.pny.com/support/warranty/?prod=verto

which states:

PNY Technologies, Inc. ("PNY") expressly warrants this Graphics Card (product) to be free from defects in materials and workmanship for a period of 1 year (*plus an additional 2 years upon completion of a registration form on PNY's website ) from the date of sales receipt as sold to the original purchaser ("purchaser"), subject to all the terms and conditions hereunder. This warranty is not assignable.

...

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR TITLE AGAINST INFRINGEMENT, WHICH OTHER WARRANTIES ARE EXPRESSLY EXCLUDED AND DISCLAIMED. PNY SHALL NOT BE LIABLE FOR LOSS OF PROFITS OR ANY SPECIAL, INCIDENTAL, EXEMPLANARY, CONSEQUENTIAL OR PUNITIVE DAMAGES WHICH PURCHASER OR THIRD PARTY MAY SUSTAIN, EVEN IF PNY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES. IN NO EVENT SHALL PNY'S LIABILITY EXCEED THE PURCHASE PRICE OF THE DEFECTIVE PRODUCT.
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Which basically states, you get 3 year warranty, regardless of what your retailer says, so although Newegg says you get lifetime, that may not be the case

=EDIT=

regarding your GTX 580 in a mATX case, if it would even fit what with the length of the card, it would depend on the case. If it fit, if it has enough room for airflow and if it had room enough to put in a sufficient number of fans to create sufficient airflow, so all components are with in acceptable temperature levels, I would have no problem at all putting a card with a double slot heatsink design in my system.

You are, however, trying to say that a mATX case is designed for gaming or enthusiasts, which just isn't the case (no pun intended). They can't fit most larger CPU heatsinks, few mATX cases support multi-GPU set ups, they are small so generally can't house the larger high performance cards, so what point were you trying to make?
 
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No where do they state they will replace with a equivalent! if it no longer in production

PNY's sole obligation under this warranty is to replace or, at its option, to repair, free of charge, all the product's defective parts. This warranty applies only on the condition that the product has been installed, maintained and operated under conditions of normal use and in accordance with the installation guide provided herewith. The provisions of this warranty shall not apply if, in PNY's sole judgment, the product has been subject to misuse or neglect, improper installation, damaged in an accident, or repaired or altered in any way that affects its performance or reliability.
 
ricky_005 said:
No where do they state they will replace with a equivalent! if it no longer in production

PNY's sole obligation under this warranty is to replace or, at its option, to repair, free of charge, all the product's defective parts. This warranty applies only on the condition that the product has been installed, maintained and operated under conditions of normal use and in accordance with the installation guide provided herewith. The provisions of this warranty shall not apply if, in PNY's sole judgment, the product has been subject to misuse or neglect, improper installation, damaged in an accident, or repaired or altered in any way that affects its performance or reliability.
Click to expand...

They do however state:

PNY's sole obligation under this warranty is to replace or, at its option, to repair, free of charge, all the product's defective parts
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Can we replace? No, the only option is repair. Can we repair? No, what do the law state to do in such a situation? As I said, in my case it would be a complete refund minus the warranty difference.

Get in contact with them and ask for their full T&C's, or where you can acquire them, and I would put money on it that it is in there somewhere, or is implied in some way in there, that they will not always repair or replace a product
 
Never mind, I found the lifetime warranty terms and conditions. It isn't a scam at all, when you buy the product, you agree to the following contract:

http://www.pny.com/support/warranty/?prod=flash

PNY Technologies, Inc. ("PNY") warrants the product, to be free from defects in materials and workmanship for the life of the product as sold to the original purchaser ("purchaser"), subject to all the terms and conditions hereunder. This warranty is for replacement for like items only. Lifetime replacement warranty does not cover items out of production if the company no longer stocks them. (Lifetime is defined as the lifetime of the product on the market. Outdated technology is not covered by lifetime warranty if the item is no longer available on the common market as a new product.)
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Heres the problem I order a Nvidia Reference design, I get shipped a non reference.

I normally have always built my own custom computer in the past. This time around I found a great deal on a HP Z800 Workstation.

HP contracted out the design of this computer case to BMW's product design division. If you study the design of the internals, its a master piece. The airflow design of this case is zoned out for the most part. Nvidia Video Card Reference design would simply complement this design by BMW.

Now a Non-Referece design would be Quickly be rejected by the BMW's design team as it would not comply with it's airflow design intent for this master piece of a case.

With that being said........A Non reference card poses this problem with many many case manufactures. This is the very reason a Nvidia Reference design will work with any case which the card can fit within.
 
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Aastii said:
Never mind, I found the lifetime warranty terms and conditions. It isn't a scam at all, when you buy the product, you agree to the following contract:

http://www.pny.com/support/warranty/?prod=flash

(Lifetime is defined as the lifetime of the product on the market. Outdated technology is not covered by lifetime warranty if the item is no longer available on the common market as a new product.)
Click to expand...

Read Carefully

(Lifetime is defined as the lifetime of the product on the market. Outdated technology is not covered by lifetime warranty if the item is no longer available on the common market as a new product.)
Click to expand...

As I have already said, if its not in production, and it breaks and they cant fix it. You have Nada! ...... You buy a GTX 470 today only option you will given is we will try to repair it.......Most cases they will just call you and tell you it unrepairable. Limited Warranty is worthless.
 
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1. It is Newegg's responsibility to update their website, not PNY's or any other manufacturer

2. You bought an OEM system, it is no surprise there are "specifics". Most of the time with a standard case, you will be able to get any part working at it's peak performance given you can fit it in. The cases used for Dell, HP, Gateway and all other OEM system manufacturer's generally have several things that make the components work as well as they can. Again, this is not PNY's fault that a non-reference cooler does not work in your system

3. Regarding the case, looking at it it is by no means a masterpiece, it is what everyone does so far as internal air movement is concerned - intake bottom front, exhaust top rear. It keeps air flowing through to prevent dead zones, and it takes advantage of heat rising. A non-reference cooler would work without a hitch in such a system because the hot air being put into the case will be immediately drawn through and exhausted.

4. Although the picture on PNY's website does show a reference cooler, it is just a picture and not indicative of the product that you will receive

5. PNY do not use reference boards, so you can't go off what the Nvidia website or the Newegg website says regarding length. Nvidia states their own reference boards, not the custom ones, and again, it is not PNY or Nvidia' responsibility to check the details on the Newegg website
 
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