Printer not working

kiki769

New Member
Hi,

I have a Dell computer with a Dell Photo All-in-One Printer 944. it is 18 months old and the printer has worked fine until now, but the printer does not recognise when I put the lid back down after changing a cartridge. On the little printer screen it still shows me how to insert a cartridge and on the computer, it keeps on telling me to close the lid, even though it is closed. I have made sure the cartridges are inserted correctly and that the lid is properly closed. I have also tried to re-install the drivers, but it doesn’t help either.
Thanks in advance for your help
 
it's probably faulty or damaged if you closed the lid and it still doens't print.
You even said it was 18months old, did it do any service fom the time it was purchase ?

if not get it serviced
 
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