Problem fixing dimension 3000 and mouse not working at login windows xp

S

saulat_99

New Member
Hi,

Had 2 issues I was looking for help with. I fix a lot of family and friends computers. I have had the issue before and with this computer when I satrt XP I get to the logon screen and the mouse does not work at all even though the usb port is giving it power and is fine for the keyboard. Anyone know why it happens? or how to fix? If I remember right the other time I had the issue it just started working after it was on a while.

Issue 2 I was messing with BIOS and trying to get the mouse to register, I think I started up safe mode and it crashed. Now it is crashing to blue screen every time I boot whether safe mode or not. Sorry for any bad grammer on my samsung phone.
 
I tried a few on the back and on the front. Also tried both the usb infrared for the keyboard/mouse and usb keyboard with usb mouse. Both ways the keyboards work but neither mouse does. Can't get that far now.

The blue screen of death I took a pic with my phone I can try to post if need be. It says something about unable to load hive and file or log is corrupt or does not exist.

I have the reinstallation disc in now, maybe I can repair the installation. I hate the idea of reformatting again and would have to let them know first that they will lose everything if it comes to that.
 
Reset your BIOS to factory presets. Save, Exit and restart.

Not sure about the mouse issue. Maybe it's bad?

Tried the mouse on a different pc?

Definitely reset your BIOS before trying to reinstall. I takes much less time. :good:
 
Think I will do the repair after work tomorrow. I'll definately reset the BIOS. The mouse are good, I tried 3 and they all work on other computers. I think the last time I had this issue it was also a dimension.

I have some extra RAM laying around I may install, there is only 512 ddr in the system and I have two 512s laying around.
 
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