Da Mail Man
Active Member
greetings,
my relative is running win xp home on a downstairs computer (wifes computer) that gets it's net connection through a router. the computers in his house are NOT networked together and are using high speed internet.
...he advises that he cannot get on the internet with the computer whatsoever. what i advised him to do is to get the router out of the equation and hook the computer directly up to the cable modem and reboot all. no dice and no internet connection.
...while i don't think that it is the net card (although a possibility) and for sure it is not the cat 5 cable, that leaves a configuration problem w/in the computer. he is disabled and cannot walk so, i have to try and get this right the first time so he can get assistance from his wife to do whatever is necessary to get up and running (so-to-speak). where should he start looking and is there a "program" that would/could repair his internet connection?...ANY help or speculation will be appreciated!...as always, thanks again!
my relative is running win xp home on a downstairs computer (wifes computer) that gets it's net connection through a router. the computers in his house are NOT networked together and are using high speed internet.
...he advises that he cannot get on the internet with the computer whatsoever. what i advised him to do is to get the router out of the equation and hook the computer directly up to the cable modem and reboot all. no dice and no internet connection.
...while i don't think that it is the net card (although a possibility) and for sure it is not the cat 5 cable, that leaves a configuration problem w/in the computer. he is disabled and cannot walk so, i have to try and get this right the first time so he can get assistance from his wife to do whatever is necessary to get up and running (so-to-speak). where should he start looking and is there a "program" that would/could repair his internet connection?...ANY help or speculation will be appreciated!...as always, thanks again!