Problem!

[Computern00b]

Hi guys.

I haven't been on in a while, because I haven't had many problems with my laptop, although now I do:

My laptop (Toshiba Tecra M7), refuses to hibernate or standby. I can click the button that says "Hibernate/Standby," and the computer will show the screen that says "Preparing to Hibernate/Standby," and it freezes on that screen. I've tried Disk Cleanup, System Restore, and Disk De-fragmentation, and nothing has worked so far. My question to everybody here is: Why would this be happening?

*NOTE*
I'm using Windows XP SP3, and the computer itself is 3 years old.

 

[Respital]

Assuming that you posted this in the computer security section and not the Laptop section my guess would be that you think it's a security issue.

Hello, please download and post a log with HiJackThis.

Click here to download HJTsetup.exe

• Save HJTsetup.exe to your desktop.
• Double click on the HJTsetup.exe icon on your desktop.
• By default it will install to C:\Program Files\Hijack This.
• Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
• Put a check by Create a desktop icon then click Next again.
• Continue to follow the rest of the prompts from there.
• At the final dialogue box click Finish and it will launch Hijack This.
• Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
• Click Save to save the log file and then the log will open in notepad.
• Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
• Come back here to this thread and Paste the log in your next reply.
• DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

In the next reply i will need

• The Hijackthis logfile