Problems with connecting through cable modem

plowexvii

New Member
Hey Guys,

Just recieved the Motorola SURFBOARD in the mail today! Everything connects, I get an IP, but unfortunately I'm unable to connect to the internet. I've tried restarting it, as well is running through all the troubleshooting. Nothing seems to work. So i ask you, what do you think the problem is? Any advice would be greatly appreciated. Thanks!

Phillip

**EDIT** Also found the following information:

Time Priority Code Message
2005-01-17 19:49:27 3-Critical 0x04E33A74 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2005-01-17 19:32:54 6-Notice 0x045A80E4 TLV-11 - unrecognized OID
1970-01-01 00:01:04 3-Critical 0x040D9964 DHCP FAILED - Discover sent, no offer received
2005-01-17 19:26:55 6-Notice 0x045A80E4 TLV-11 - unrecognized OID
1970-01-01 00:00:21 3-Critical 0x040D99C8 DHCP FAILED - Request sent, No response
1970-01-01 00:00:04 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2005-01-17 18:43:50 3-Critical 0x0459E508 REG RSP not received
2005-01-17 18:43:47 6-Notice 0x045A80E4 TLV-11 - unrecognized OID
1970-01-01 00:00:28 3-Critical 0x040D99C8 DHCP FAILED - Request sent, No response
1970-01-01 00:00:20 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
1970-01-01 00:00:14 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:04 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:03 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

I have no idea how to read this though. If more information is needed, please let me know.

Phill
 
Last edited:

anthonyrstanley

New Member
Dudder what is a surfboard excatly a router a switch must be an asian thing.

Buttttt if your getting an ip try to ping the DNS server and the GATEWAY.
 

i picKed a winna

New Member
motorola surfboard is a cable modem. but hmm i am not sure about your problem. i assume you have everything set to obtain an IP automatically? :confused:
 
Top