Program won't uninstall!

[paulspencer]

I have a program that won't uninstall! An error message cites a registry key entry which it says it needs access to however I'm wary of making changes to the registry. I also can't delete the files manually so I'm stuck with it!

So I have 2 questions:
1) How do I uninstall a program that won't uninstall the usual way?
2) How do I delete files that refuse to be deleted?

Thanks to anyone who can help

 

[Super_Nova]

Try safe mode. F8 during bootup right before you get the windows splash screen. See if it will uninstall in safe mode.

 

[computerhakk]

what program is it? some have actual uninstall tools you have to download.

 

[ceewi1]

And if the uninstall is telling you that you have registry issues, you may want to run a registry cleaner. Crap Cleaner (free) will search for and repair registry issues.

 

[paulspencer]

Thanks for the help so far guys. I've downloaded crap cleaner and run it through and cleaned up a lot of files. I also tried to get it to uninstall, but it was no different.

I've tried getting in to safe mode. When the computer starts I press F5 and it has options such as safe mode. I select safe mode but it just restarts then comes to a screen where I can try safe mode or just go back to the last setup that worked, but if I select safe mode it restarts and comes back to the same screen. In short: I can't get it to start up in safe mode! Any suggestions?