Working on my coworkers commputer. He has a gateway 2.0Ghz P4 computer, 128MB Ram DDR lol, and about 35Gb free space. His computer was crashing, not booting up, not starting in safe mode, running very slow, ect. I tried to install malwarebytes anti malware but could not get it to install I thought from viruses. I reformated with his xp and driver disc. I can't get Windows service pack 2 to install. I then looked again at his ram and saw the low specs. I am advising him to buy the max his system can handle which is 2 512Gb ddr pieces. Before I order this and install it for him is there anything I should check other than the ram? The ram in there is 128 pc2100u. Kinda confused as to the bus speed and what I need to order for him and whether any DDR will do. I just saw one of these computers go for like 10 bucks on ebay lol. It is a gateway Esx 500s.
I am pretty sure the problem was from viruses and lack of RAM. If I might be missing anything please give me some advice, I'd hate to order stuff for him without fixing the problem.
I am pretty sure the problem was from viruses and lack of RAM. If I might be missing anything please give me some advice, I'd hate to order stuff for him without fixing the problem.