Random Restarts

[PhoenixFire296]

I'm having a slight problem...that I had before. I don't think I have the Apropos virus again because this time it's on my new PC that I just connected to the internet. That doesn't, however, mean that I don't already have a virus. Anyway, here's a hijackthis logfile.

Logfile of HijackThis v1.99.1
Scan saved at 12:22:49 AM, on 11/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Ryan\My Documents\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.addictinggames.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

Any help would be appreciated.

 

[Bobo]

Everything looks good to me.

Run an antivirus program. A Win32.Bot.something or other did that to me.

Check for PSU voltage irregularities, if you have a voltmeter.

Do you ever get any error messages?

 

[PhoenixFire296]

No error messages, just a random restart. It's a brand new box, so I don't see why it would have these problems. 600W PSU, so no lack-of-power issues.

 

[PC eye]

600w doesn't mean anything if the supply is a cheap brand. On a new build you are probably looking more at a need to update the bios if there is hardware problems found. Are you are running any large apps or game when this is seen?

 

[PhoenixFire296]

Not particularly...I've had iTunes open both times, but I don't think iTunes could crash a computer. Anyway, I'm not so sure I can update the BIOS simply because I have a Soltek board, and they're not in business anymore.

 

[PC eye]

Often when the lithiuim battery on the board gets weak and starts to go you will start seeing similar problems. One day it simply won't startup. That will effect the non violitile ram. If your temps are climbing when running iTunes since that is a multimedia app that can cause restarts. How old is the board itself?

If a stock heat sink has never been reseated with a fresh layer of thermal compound or the case is loaded with dust and debris that would explain any temp problems. A good cleaning with a can of compressed and a free temp monitor like SpeedFan found at http://www.almico.com/sfdownload.php can help with that.

With a company now out of business it's hard but the last bios and board driver updates may be available. A good search would be needed for this. Do you know the model? Some bios updates are available at http://www.ntcompatible.com/story2953.html Another site offers a system monitoring utility found at http://www.dirfile.com/soltek_hardware_monitor_utility_v_1_26i.htm