Relentless virus, taking over everything! Need help!

M

mclaxin1115

New Member
I came down to my computer (Windows XP) one morning within the past week and saw that my computer had been overtaken by a virus. I suspect that it came through in a bad spam email in Yahoo!. I frequently get pop ups not from my browser (Firefox) that are all about this virus, and by frequent I mean every 5 seconds. Worse yet, nothing can open except for Firefox and Internet Explorer, and IE doesn't even function. The control panel can open, but nothing can open inside that, either. Also, any other program, such as iTunes, will not open either, including the antivirus software I downloaded to abate this problem. :confused: Is there anything I can do? I'm under 18 so I don't have a credit card that I can use to buy a better program online, thought I'd throw that out there as well.

:(
 
go into safe mode and check ur processes that ur computer starts up. any that look like they don't belong, stop. avg is a great antivirus program as well
 
Hey mclaxin1115,

You said Firefox still works, so download all of the rkill files found here: http://www.technibble.com/rkill-repair-tool-of-the-week/ - put them somewhere you can find them later - I suggest C:\Temp. Then download Malwarebytes Antimalware into the same folder as the rkill stuff. Then download HijackThis! and AVG Free into that folder as well.

Now, reboot the computer into Safe Mode (as soon as the computer starts up, press F8 repeatedly until you get a black-and-white screen with several options, and choose Safe Mode.)

First, go to the folder where you downloaded everything and run rkill.exe. If you're not able to, then try running one of the other rkill files. After you've run one successfully, then open the Malwarebytes Antimalware (it will be called mbam something) file, install it and run a full scan - remove anything it finds.

Then reboot the computer into Safe Mode, run rkill again and install and run a full scan with AVG Free. Remove any viruses it finds - and be sure to document what it finds.

Then reboot the computer again into Normal Mode and run HijackThis! - post your log back here, as well as how many instances of malware Malwarebytes found and removed, and the name of any viruses removed with AVG.

:D :good:

[edit]My bad gamblingman - wasn't trying to 'over-post' ya - you was a'posting while I was a'typing... :P)[/edit]
 
Ha ha ha I just noticed that Deanj. Its cool, its just another person saying the same thing, cant hurt to reinforce the message, eh?
 
Download Malware anti bytes from another pc, stick on a usb stick, install it on your infected pc and reboot into safe mode, now run a full scan and let it clean everything it finds. Then see what happens.
 
Well what do you know? Deanj20, I was going to do that, but now everything is seemingly back to normal. It's unexplainable, but it's fine by me! :D
 
I would most definitely do it anyway. There is no way that it "fixed itself" - the virus/malware is either lying dormant or perhaps you aren't experiencing problems from malware at all, but from hardware failure. Please follow the steps I outlined above and post your HJT log here so that we can identify and solve your problem.
 
deanj20 said:
I would most definitely do it anyway. There is no way that it "fixed itself" - the virus/malware is either lying dormant or perhaps you aren't experiencing problems from malware at all, but from hardware failure. Please follow the steps I outlined above and post your HJT log here so that we can identify and solve your problem.
Click to expand...

I completely agree with Deanj20.

Just so you know, the procedures/tools we have you use are totally FREE! So, you can make sure you're infection free and all it will cost you is a little time, doesn't that sound great?!
 
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