I called them, they didn't have the part I needed. I gave the board to my dad today and he took it by a computer parts store, the part I needed was a 12mm potentiometer. Only thing is, we have no idea what the resistance on it is... On the plus side, I no longer need that part, my dad was spinning it all day and we just tried it again, all I need now is a knob, I just snagged one from my stereo receiver for now, my dad's going to swing by radioshack to see if they've got one that fits better tomorrow.