Ridiculous cpu underclock

Discussion in 'Laptops, Tablets and Smartphones' started by childsy_1985, Dec 23, 2019.

  1. childsy_1985

    childsy_1985 Member

    Messages:
    413
    Need a little help.
    Trying to use my laptop which is an Alienware 17 with an i7-4910mq cup. It's running quite slow. I went into performance monitor and noticed the CPU is only running at 0.78GHZ. I have tried to stop windows 10 underclocking and even tried overclocking in the bios but nothing I do seems to make a difference. Can anyone help please?
     
  2. beers

    beers Moderator Staff Member

    Messages:
    8,453
    What do them thermals look like? Have you ever dusted it out?
     
  3. childsy_1985

    childsy_1985 Member

    Messages:
    413
    Using core temp now. Cpu frequency is at 798.16 MHz for some reason. But core temperatures now are idle at 76 to 80 Celsius. I don't know why
     
  4. OmniDyne

    OmniDyne Active Member

    Messages:
    621
    In what way?

    As stated, have you checked for dust?
     
  5. childsy_1985

    childsy_1985 Member

    Messages:
    413
    I have cleaned the dust out, not that there was alot in there it was pretty clean.
    I have enabled a slight overclock and changed the power settings in Windows to try stop it underclocking to save power
     

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