Impulse666, I know poison and would you be surprised to know that after rebooting a few times a windows dialog box popped up stating the problem and if you would like windows to resolve this problem, he clipped yes and it fixed itself (he's running XP). Don’t know if this will be long term, but he D/L the updated files later on and installed them, he’s still asleep now and hasn’t read you’re posting. Go figure???