Slow laptop, using johnb35's "Slow COmputer Rant"

bkribbs

bkribbs

New Member
I am going to follow the directions below, I will post everything that is needed. I just am starting this thread to have some way to quickly access the directions.

EDIT: Sorry, I just realized that this is deanj20's Rant. Sorry for the incorrect title.

deanj20 said:
Originally Posted by deanj20 Slow Computer Rant
The first thing I would do is completely uninstall anything that says Norton or Symantec. It's a major resource hog. Follow the steps in this post, and we'll replace it with something equally effective and less demanding.

Next, run Malwarebyte's Antimalware in Safe Mode with Networking and remove anything it finds.

After that, download and install Piriform CCleaner. Run the program, and on the left hand side select Registry. Scan and Fix Issues. Continue scanning for/repairing issues until it doesn't find anymore.

Then, if you're like 90% of Windows users, you probably have a ton of extra programs starting up automatically when Windows starts up. You can disable unneeded processes from starting up by doing the following:
Go to Start-->Run-->type in 'msconfig' and hit <enter>

In the Startup tab, uncheck everything that you do not need running in the background at startup and click "Apply." Then, in the Services tab, check Hide All Microsoft
Services, uncheck everything that you do not need running in the background at startup and click "Apply." Restart the computer.

Next, download and run the executable for TrendMicro HijackThis!.
Press the button labeled "Open the Misc Tools Section". Then check both the check boxes next to the "Generate StartupList Log" button and click the button. Click the button to generate the list, save it and upload it as an attachment to your next post, and I or some other forum member will advise you on what else to disable, if anything.
Then run HijackThis! in normal mode and post your scan log here and we'll see if there's anything else that needs to be looked at.

Finally, you can install a free anti-virus to help keep you protected (these aren't nearly as taxing on your memory as Norton). I prefer AVG Free Edition, but I've heard good things about Microsoft Security Essentials as well. Avira AntiVir and Avast! are two more options. Please install one of these programs to help keep you virus free.

After you've done all of these things, please wait until the computer is idle (no programs loading/scanning/etc), and hit ctrl+alt+delete and make note of your CPU usage at the bottom of the popup window.

On your next post, please include both the HijackThis! Logs I've requested, your idle CPU usage, any steps you left out, the make/model of your computer, and let us know how your it is running now.

Good Luck!
Click to expand...
 
Last edited:
:o
Might want to just copy and paste the directions into Notepad or some other text editor... I'm sure that certain members won't be happy with you using the forum as your own personal clipboard...

That being said, go ahead and follow the directions and then post your HijackThis! log here so that we can check it for any additional problems.
 
Are you experiencing problems, if so, whats going on? That was not a hijackthis log you posted. To post a hijacthis log do the following.

Hello, please download and post a log with HiJackThis.

Click here to download HJTsetup.exe
  • Save HJTsetup.exe to your desktop.
  • Double click on the HJTsetup.exe icon on your desktop.
  • By default it will install to C:\Program Files\Hijack This.
  • Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the rest of the prompts from there.
  • At the final dialogue box click Finish and it will launch Hijack This.
  • Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
  • Click Save to save the log file and then the log will open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
 
johnb35 said:
Are you experiencing problems, if so, whats going on? That was not a hijackthis log you posted. To post a hijacthis log do the following.

Hello, please download and post a log with HiJackThis.

Click here to download HJTsetup.exe
  • Save HJTsetup.exe to your desktop.
  • Double click on the HJTsetup.exe icon on your desktop.
  • By default it will install to C:\Program Files\Hijack This.
  • Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the rest of the prompts from there.
  • At the final dialogue box click Finish and it will launch Hijack This.
  • Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
  • Click Save to save the log file and then the log will open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
Click to expand...
deleted those posts
My computer is going really slowly, and according to the "rant", I should do this.
here is the log:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:43:16 AM, on 4/25/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TightVNC\WinVNC.exe
C:\Program Files\DynDNS Updater\DynUpSvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\DynDNS Updater\DynTray.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\Brother\Brmfcmon\BrMfimon.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\Documents and Settings\Benton\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Benton\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Benton\My Documents\Downloads\HiJackThis.exe
\?\C:\WINDOWS\system32\WBEM\WMIADAP.EXE

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O1 - Hosts file is located at: C:\WINDOWS\System32\drivers\etc\hosts
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O4 - HKLM\..\Run: [MSSE] "c:\Program Files\Microsoft Security Essentials\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\TightVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: DynDNS Updater Tray Icon.lnk = C:\Program Files\DynDNS Updater\DynTray.exe
O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O17 - HKLM\System\CCS\Services\Tcpip\..\{1CB6DC47-B9F4-4476-8E91-2B0A9CFCD705}: NameServer = 209.18.47.61,209.18.47.62
O17 - HKLM\System\CS1\Services\Tcpip\..\{1CB6DC47-B9F4-4476-8E91-2B0A9CFCD705}: NameServer = 209.18.47.61,209.18.47.62
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DynDNS Updater - Dynamic Network Services, Inc. - C:\Program Files\DynDNS Updater\DynUpSvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: VNC Server (winvnc) - TightVNC Group - C:\Program Files\TightVNC\WinVNC.exe

--
End of file - 4752 bytes
 
I don't see any obvious issues or anything. Have you ran ccleaner or Malwarebytes lately?
 
johnb35 said:
I don't see any obvious issues or anything. Have you ran ccleaner or Malwarebytes lately?
Click to expand...

i did last night and they didn't have anything for me either. My computer has just really slowed down in the last 2 weeks, and I can't figure out why.
 
Hit ctrl+alt+del and post back w/ all of the processes using over 10,000K - that will give us an idea of what is eating up your memory resources.

Also, have you recently installed any new hardware? Software? You should also check under Start-->Accessories-->System Tools-->System Information and make sure that all of your RAM is being detected...
 
deanj20 said:
Hit ctrl+alt+del and post back w/ all of the processes using over 10,000K - that will give us an idea of what is eating up your memory resources.

Also, have you recently installed any new hardware? Software? You should also check under Start-->Accessories-->System Tools-->System Information and make sure that all of your RAM is being detected...
Click to expand...

well i have only 512 mg, 2 gigs should be here tomorrow.

but
msmpeng.exe- i think that is microsoft security essentials
svchost.exe
chrome.exe (there are about three)

and thats all over 10k
 
I would disable all of the following via Start-->Run-->msconfig-->Services tab, check "Hide All Microsoft Services"
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DynDNS Updater - Dynamic Network Services, Inc. - C:\Program Files\DynDNS Updater\DynUpSvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: VNC Server (winvnc) - TightVNC Group - C:\Program Files\TightVNC\WinVNC.exe
Click to expand...
You don't really need those services idling in the background - if you want to connect to VNC on that computer, just start the server maually... I would uninstall that Apple bloatware - but if you insist on keeping it, at least disable it from starting up. I guess you might have to leave that DynDNS enabled if you're hosting a website... if you're not, I would uninstall that too...

I also don't understand why you have 3 instances of Google Chrome running? Is it because each tab starts its own process? IDK... 10,000K seems really high for a single webpage... of course, I'm a Firefox and Opera fanboi... ;)

You say it's been running really slow lately - so have you installed any new hardware or software? Also, it wouldn't hurt to defrag your drive.

That 2GB will make a world of difference though... :D
 
deanj20 said:
I would disable all of the following via Start-->Run-->msconfig-->Services tab, check "Hide All Microsoft Services"

You don't really need those services idling in the background - if you want to connect to VNC on that computer, just start the server maually... I would uninstall that Apple bloatware - but if you insist on keeping it, at least disable it from starting up. I guess you might have to leave that DynDNS enabled if you're hosting a website... if you're not, I would uninstall that too...

I also don't understand why you have 3 instances of Google Chrome running? Is it because each tab starts its own process? IDK... 10,000K seems really high for a single webpage... of course, I'm a Firefox and Opera fanboi... ;)

You say it's been running really slow lately - so have you installed any new hardware or software? Also, it wouldn't hurt to defrag your drive.

That 2GB will make a world of difference though... :D
Click to expand...

nah i need all of those starting up. i need all of them running for various reasons. and each tab in chrome is a process, which is why there are three. and i know, i cant wait to get the new RAM installed!!! :D
 
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