Hello, I just had to reformat my computer, I was not expecting to run into this problem.
So a few years ago I bought the windows 8 oem disk. A bit over a year ago I got the free windows 10 upgrade. Just now I had to reformat, so I used my windows 8 oem disk and put windows 8 on my computer. I am reading you are suppose to be able to get your windows 10 license back even after a reformat. When I used the tool here...
https://www.microsoft.com/en-us/software-download/windows10
It asked for a product key. I just tried to use my windows 8 product key to install windows 10, that didn't work, it didn't accept it. Honestly wasn't expecting it to ask before it was even installed so I didn't know what else to do. It was suppose to have given me a digital key, I thought it would check for it and let me proceed. What am I doing wrong?
I'm stumped, my computer was compromised and I have been switching emails, changing passwords, changing accounts to different emails, etc. Also the obligatory backups before reformat, been burning to dvd for hours. It's taken me all day and I'd like to put this behind me.
So a few years ago I bought the windows 8 oem disk. A bit over a year ago I got the free windows 10 upgrade. Just now I had to reformat, so I used my windows 8 oem disk and put windows 8 on my computer. I am reading you are suppose to be able to get your windows 10 license back even after a reformat. When I used the tool here...
https://www.microsoft.com/en-us/software-download/windows10
It asked for a product key. I just tried to use my windows 8 product key to install windows 10, that didn't work, it didn't accept it. Honestly wasn't expecting it to ask before it was even installed so I didn't know what else to do. It was suppose to have given me a digital key, I thought it would check for it and let me proceed. What am I doing wrong?
I'm stumped, my computer was compromised and I have been switching emails, changing passwords, changing accounts to different emails, etc. Also the obligatory backups before reformat, been burning to dvd for hours. It's taken me all day and I'd like to put this behind me.
