Software removal problem

[johnb35]

Navigate here and see if this file exists

c:\Windows\System32\MPK\unins000.exe

If it does, click on that file and see if it uninstalls.

Or if you wouldn't mind I can access your system remotely by using a program called teamviewer to remove it manually.

 

[hsetima]

Hi John, the file:
c:\Windows\System32\MPK\unins000.exe
does not exist.

I would really appreciate if you could log on to my pc to remove the threat yourself.

Thanks a lot...

 

[hsetima]

Some recent actvities from my computer:
Today I downloaded Spybot - Search & Destroy. The first Spybot scan removed 181 entries of KGBKeylogger. The second scan (after restart) showed no malware / spyware at all. After that I restarted and scanned using malware bytes and to my relief it showed no threats.
I believe that the three threats that showed before Spybot scan no longer reside in my pc now.

Thanks a lot for all the replies as it was only through these discussions that I decided of using Spybot - Search & Destroy.

Thanks John for the offer of manually removing the threats from my pc.

 

[johnb35]

I'm surprised that spybot actually removed that as it is old and outdated these days. Spybot used to be good back about 4 or 5 years ago. However I'm glad that it finally seems to be gone. If however you still find remnants of it, please don't hesitate to ask for assistance.

 

[hsetima]

Thanks a lot. I will definitely contact you later if some problem pops up.