sound not working

skyline33

New Member
hi everyone

i recently formated my friends computer for him, i put on windows xp. hes computer is pretty old. he has a pentuim 3, 733mhz, 256 mb ram. the brand of the computer is mercury. anyway i went to the mercury website and downloaded all the relevant drivers. however the sound does not work. when i go to device manager, there is a yellow question mark on multimedia audio controller/driver. is this why the sound isnt working? and if so how do i fix it.
 
Yes, thats why the sound isn't working. Right click on that device and click on properties, click on the details tab. Give me the 4 digit vendor and device ID numbers, they look like this.
 

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