ssd bsod help.

[killerchef04]

So I have a Samsung 840 EVO 1TB ssd. I keep getting a random bsod, I cant pin point when it happens I think its when the system is under load like when im playing a game or converting videos. Here is the windows error message after the reboot.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800E1D2028
BCP3: 00000000FA000000
BCP4: 0000000000400405
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\090314-12183-01.dmp
C:\Users\chris\AppData\Local\Temp\WER-21918-0.sysdata.xml


I've looked on a all the forums to try to fix it and finally decided to open my own thread. If you need more info just ask.

 

[voyagerfan99]

Download BlueScreenView
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

 

[johnb35]

Are you using onboard video like through an Intel or AMD processor? The bcc code of 124 is a hardware code. You said this happens when playing game or converting videos. Can only assume you are over working your video adapter. I would suggest getting a dedicated card.

 

[killerchef04]

Are you using onboard video like through an Intel or AMD processor? The bcc code of 124 is a hardware code. You said this happens when playing game or converting videos. Can only assume you are over working your video adapter. I would suggest getting a dedicated card.

I have an Nvidea geforce gtx 470 with an Intel core i7 at 3.20GH

 

[killerchef04]

Download BlueScreenView
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

==================================================
Dump File : 090314-12183-01.dmp
Crash Time : 9/3/2014 9:18:57 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`0e1d2028
Parameter 3 : 00000000`fa000000
Parameter 4 : 00000000`00400405
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\090314-12183-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 291,072
Dump File Time : 9/3/2014 9:20:18 PM
==================================================

==================================================
Dump File : 083114-12152-01.dmp
Crash Time : 8/31/2014 7:40:54 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`0e248028
Parameter 3 : 00000000`ba000000
Parameter 4 : 00000000`00400405
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\083114-12152-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 291,120
Dump File Time : 8/31/2014 7:42:33 PM
==================================================

==================================================
Dump File : 082314-11809-01.dmp
Crash Time : 8/23/2014 7:15:17 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`0e24c028
Parameter 3 : 00000000`fa000000
Parameter 4 : 00000000`00400405
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\082314-11809-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 291,088
Dump File Time : 8/23/2014 7:17:27 PM
==================================================

==================================================
Dump File : 080114-11809-01.dmp
Crash Time : 8/1/2014 10:20:39 PM
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : fffffa80`129ba4e0
Parameter 2 : fffff880`0fa8c7a0
Parameter 3 : ffffffff`c000009a
Parameter 4 : 00000000`00000004
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+5d140
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\080114-11809-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 517,032
Dump File Time : 8/1/2014 10:24:48 PM
==================================================

 

[johnb35]

Well the bsod on 8/1 was video related, either driver or the card, usually driver.

Please zip up the following files and attach them to your next reply.

C:\Windows\Minidump\083114-12152-01.dmp
C:\Windows\Minidump\090314-12183-01.dmp

 

[killerchef04]

Well the bsod on 8/1 was video related, either driver or the card, usually driver.

Please zip up the following files and attach them to your next reply.

C:\Windows\Minidump\083114-12152-01.dmp
C:\Windows\Minidump\090314-12183-01.dmp

ok i think thats them

 

[johnb35]

Those 2 bsod's were caused by your video converter program Freemakevc. The first thing I would do is update your video driver and then run memtest on your memory.

 

[killerchef04]

Those 2 bsod's were caused by your video converter program Freemakevc. The first thing I would do is update your video driver and then run memtest on your memory.

ok so the video driver was up to date, freemakevc had a new version, and I ran memtest 1 run with no errors. I'm going to run it a couple more times tomorrow

 

[spirit]

Follow my guide here for instructions on how to completely remove and reinstall your graphics drivers: http://www.computerforum.com/230370...nstall-graphics-drivers-amd-nvidia-intel.html

You may have a bad install of your drivers.