Angelickitty
New Member
My husband stopped being able to load up his laptop, Alienware 17 R3. If he logged into his computer and touched any of the files on the computer, it would freeze. For whatever reason, he could continue to browse the internet. He tried literally everything under the sun to attempt to fix the SSD, but nothing worked. So he just wanted to be able to pull his files off of the drive, but he can't.
He tried putting it in my Alienware desktop and it wouldn't pull it up, showed nothing. If he booted up that drive on my pc, it still would freeze. He can't find an external device to use it on, they all don't seem to take his SSD drive. PM951 NVMe Samsung 512gb
Today, he got a new SSD and put it in his laptop and and installed windows. He added the other SSD and it shows up now but he can not access it, when he tries to open a folder. He keeps getting this error "Location is not available, D:\Users is not accessible. Incorrect function"
He will be depressed if he can't recover the files, he writes stories and is working on a game. He was going to back up his files with his new updated stories/games and everything went wrong as soon as he booted it up. So not getting access to these files means loss of progress. We tried a recovery program and it acts like the drive is empty but you can see 222 of 464gb is used. If he boots it up, it shows everything there, just cant do anything because it freezes. Was working fine the day before thus issue started.
Hope someone can help, thanks.
He tried putting it in my Alienware desktop and it wouldn't pull it up, showed nothing. If he booted up that drive on my pc, it still would freeze. He can't find an external device to use it on, they all don't seem to take his SSD drive. PM951 NVMe Samsung 512gb
Today, he got a new SSD and put it in his laptop and and installed windows. He added the other SSD and it shows up now but he can not access it, when he tries to open a folder. He keeps getting this error "Location is not available, D:\Users is not accessible. Incorrect function"
He will be depressed if he can't recover the files, he writes stories and is working on a game. He was going to back up his files with his new updated stories/games and everything went wrong as soon as he booted it up. So not getting access to these files means loss of progress. We tried a recovery program and it acts like the drive is empty but you can see 222 of 464gb is used. If he boots it up, it shows everything there, just cant do anything because it freezes. Was working fine the day before thus issue started.
Hope someone can help, thanks.
