Ssd problem

Discussion in 'Motherboards' started by BulldogBuzz, Sep 5, 2019.

  1. BulldogBuzz

    BulldogBuzz Member

    Messages:
    112
    I recently bought a Samsung 970evo plus and connected it up to my board turned on computer and it did not show up in disk management or anywhere the drives should show
    I went into bios and it did not show there I have been on google and tried all the suggestions from what people have said but with no luck
    My board is a gigabyte a320m-h motherboard
    Any help would be appreciated thank you
     
  2. johnb35

    johnb35 Administrator Staff Member

    Messages:
    42,020
    Either the M2 slot is bad, you don't have it installed all the way or you need to go into the bios and enable the m2 slot.
     
  3. BulldogBuzz

    BulldogBuzz Member

    Messages:
    112
    The computer is only like 6 months old
    I’ll re-insert the drive
    Would it be enable sata because that’s the only one I found when I went into bios and even that didn’t work when set to enable all sata drives
    On the motherboard it clearly says nvme m.2 next to the slot so it’s definitely a m.2 drive
    I have not updated the bios the last update was October 2018 when the computer was built could this be the problem
    I will re-insert the drive first and get back to you
    Thank you
     
  4. johnb35

    johnb35 Administrator Staff Member

    Messages:
    42,020
    What cpu do you have? Also, what bios revision is installed?
     
    Last edited: Sep 6, 2019
  5. BulldogBuzz

    BulldogBuzz Member

    Messages:
    112
  6. BulldogBuzz

    BulldogBuzz Member

    Messages:
    112
    my bios version is f1
    i tried to update to f40by downloading the update from gigabyte website but when i try to update from the bios menu the update isnt there
    any ideas?
     
  7. beers

    beers Moderator Staff Member

    Messages:
    8,456
    You'd have to put it on a FAT32 USB stick. My BIOS can see files on NTFS volumes but can't access them.
     
  8. BulldogBuzz

    BulldogBuzz Member

    Messages:
    112
    so if i update the bios from usb my m.2 drive would come online
     
  9. johnb35

    johnb35 Administrator Staff Member

    Messages:
    42,020
    Its very likely as there is a bios update which is F41 that improves M2 SSD compatibility

    https://www.gigabyte.com/us/Motherboard/GA-A320M-H-rev-11/support#support-dl-bios

    Just note that you must install version F32 before installing the most recent versions. If after updating the bios and M2 still isn't recognized in bios or windows then you can assume your m2 slot or drive is dead. As long as the drive is installed correctly.
     
  10. Okedokey

    Okedokey Well-Known Member

    Messages:
    9,506
    Unless you use a Ryzen cpu, a PCIe M.2 will not work as per pp.15 of manual

    Also, make sure you update chipset drivers before any bios update.
     

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