That Malibytes Idea John Suggested Has Only Made My Computer Worse

[GaryCantley]

Ok.
1. What program is telling you that you have over 800 infecdtions?

John,

I would guess its something like XP Anti-Virus giving the indication of 80 infections.

Lets hope you get the logs soon

 

[johnb35]

If he had XP antivirus, Malwarebytes would have found it and removed it, or malwarebytes wouldn't have ran as those type of rogue infections stops malwarebytes from opening.

And yes, hopefully I get the logs soon.

 

[Jonathan1990]

Ok. I still have a few questions that haven't been answered by you.

1. What program is telling you that you have over 800 infecdtions?

2. I still need to see a hijackthis log, i've asked this now 3 times. If you don't know how to run a hijackthis scan do the following as i've posted this in my prior posts as well.

Download the HijackThis installer from here.
Run the installer and choose Install, indicating that you accept the licence agreement. The installer will place a shortcut on your desktop and launch HijackThis.

Click Do a system scan and save a logfile

Most of what HijackThis lists will be harmless or even essential, don't fix anything yet.

When the hijackthis log appears in a notepad file, click on the edit menu, click select all, then click on the edit menu again and click on copy. Come back to your reply and right click on your mouse and click on paste.

Post the logfile that HijackThis produces.

I also need you to post an uninstall list using hijackthis. Open hijackthis, click on open misc tools section, click on open uninstall manager, click on save list and save it. Then copy and paste that log back here.

First of all the programme that says I have 800 infections is called RegClean Pro.

Secondly I have tried to download that highjacker file that you have put up but it keeps coming up as a blank screen so I can't do that. The only log I know is that file I attached on the other message so there must be another type of log file which is going beyond my level of technical knowledge Also I do know that files with .exe in them cause infections as at work they are very dodgy about it when a .exe download comes up. At home sometimes I have to go ahead and use 1 like a spellchecker for this forum as people get angry with me when I spell certain words wrong.

Any other suggestions?

 

[NyxCharon]

Secondly I have tried to download that highjacker file that you have put up but it keeps coming up as a blank screen so I can't do that

When you click that link you should get a blank page, but a popup should also come up that will allow you to download it. Do you not get the popup?
also, you can get it from here:
http://www.filehippo.com/download_hijackthis/

 

[johnb35]

First of all the programme that says I have 800 infections is called RegClean Pro.

Secondly I have tried to download that highjacker file that you have put up but it keeps coming up as a blank screen so I can't do that. The only log I know is that file I attached on the other message so there must be another type of log file which is going beyond my level of technical knowledge Also I do know that files with .exe in them cause infections as at work they are very dodgy about it when a .exe download comes up. At home sometimes I have to go ahead and use 1 like a spellchecker for this forum as people get angry with me when I spell certain words wrong.

Any other suggestions?

First of all, get rid of the registry cleaner, you don't need it. Secondly, right click on the link and click on open in new window and then you will get the page to load. After you post the hijackthis log I will have you post an uninstall list, as it seems you have some unnecesary programs installed.