I am not sure what I am doing wrong but when I transfer video from my Sony Camcorder (in HD) the result is jumpy and halting - I think frames are being dropped during the transfer process but I cannot work out how to resolve it. The camcorder came with software that automatically detects the camcorder and transfers the HD video. There seems to be no way to change any settings on this program. It connects via a USB cable. Any ideas would be greatly appreciated. Thanks!