Trying to cure my brothers computer of "not responding"

[farmerjohn1324]

My brother has an HP laptop with Windows 7.

I ran AdwCleaner, JRT, OTL, and an Avast scan....

Is there anything that you see that is wrong? I am not currently proficient in reading these log reports...

When I did the Avast scan, it found 11 infected files, but then when I tried to clean/quarantine/delete them, it said I did not have access to do that, even though it is running as the administrator....

Here are the logs...

Malwarebytes is currently running and I will post that log as soon as I get it...

 

[farmerjohn1324]

AdwCleaner...

# AdwCleaner v3.308 - Report created 02/06/2014 at 20:20:38
# Updated 20/08/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Teddy - TEDDY-HP
# Running from : C:\Users\Teddy\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

File Deleted : C:\Users\Public\Desktop\eBay.lnk

***** [ Scheduled Tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{74F475FA-6C75-43BD-AAB9-ECDA6184F600}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\08121C32A9C319F4CB0C11FF059552A4

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16421


*************************

AdwCleaner[R0].txt - [2297 octets] - [02/06/2014 21:12:26]
AdwCleaner[R1].txt - [2357 octets] - [02/06/2014 20:19:52]
AdwCleaner[S0].txt - [1947 octets] - [02/06/2014 20:20:38]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [2007 octets] ##########

 

[farmerjohn1324]

JRT...

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Home Premium x64
Ran by Teddy on Mon 06/02/2014 at 20:23:37.01
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{5D560B63-DBD2-46D7-B842-E51CA21F4540}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{5D560B63-DBD2-46D7-B842-E51CA21F4540}



~~~ Files



~~~ Folders



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 06/02/2014 at 20:30:09.46
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

[farmerjohn1324]

OTL...

OTL logfile created on: 6/2/2014 8:34:18 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Teddy\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.80 Gb Total Physical Memory | 2.49 Gb Available Physical Memory | 65.40% Memory free
7.60 Gb Paging File | 6.02 Gb Available in Paging File | 79.19% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 447.14 Gb Total Space | 421.05 Gb Free Space | 94.16% Space Free | Partition Type: NTFS
Drive D: | 14.46 Gb Total Space | 1.61 Gb Free Space | 11.12% Space Free | Partition Type: NTFS
Drive E: | 3.96 Gb Total Space | 1.08 Gb Free Space | 27.22% Space Free | Partition Type: FAT32

Computer Name: TEDDY-HP | User Name: Teddy | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2014/09/01 21:32:14 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Teddy\Desktop\OTL.exe
PRC - [2014/06/02 20:34:00 | 004,085,896 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\avastui.exe
PRC - [2014/06/02 20:32:18 | 000,050,344 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe
PRC - [2011/06/28 05:41:08 | 000,168,504 | ---- | M] (Hewlett-Packard Company) -- C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe
PRC - [2011/06/16 20:03:42 | 000,103,992 | ---- | M] (Hewlett-Packard Company) -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
PRC - [2011/06/15 21:58:28 | 000,136,488 | ---- | M] (CyberLink) -- C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
PRC - [2011/06/14 17:29:22 | 000,587,320 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
PRC - [2011/06/14 17:29:22 | 000,026,680 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
PRC - [2011/06/13 19:47:12 | 000,336,440 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
PRC - [2011/05/24 19:36:26 | 000,138,760 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton Internet Security\Engine\19.0.0.128\ccSvcHst.exe
PRC - [2011/02/25 14:46:22 | 000,249,648 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
PRC - [2010/12/27 19:30:00 | 001,817,088 | ---- | M] (Realsil Microelectronics Inc.) -- C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
PRC - [2010/11/26 10:09:12 | 000,399,344 | ---- | M] (Roxio) -- C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
PRC - [2010/09/13 22:32:32 | 000,013,336 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
PRC - [2010/09/13 22:32:30 | 000,283,160 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
PRC - [2010/07/22 23:43:00 | 000,268,824 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe


========== Modules (No Company Name) ==========

MOD - [2014/06/02 20:32:19 | 019,329,904 | ---- | M] () -- C:\Program Files\AVAST Software\Avast\libcef.dll
MOD - [2014/06/02 20:32:18 | 000,301,152 | ---- | M] () -- C:\Program Files\AVAST Software\Avast\aswProperty.dll
MOD - [2011/11/06 11:02:48 | 000,475,136 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\IAStorUtil\0acaaa18864b8ce389d6756876a269bc\IAStorUtil.ni.dll
MOD - [2011/11/06 11:02:48 | 000,014,336 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\IAStorCommon\e38d1efe292b58ac295f4db70c873016\IAStorCommon.ni.dll
MOD - [2011/07/12 23:41:16 | 000,877,112 | ---- | M] () -- C:\Windows\assembly\GAC_MSIL\HP.SupportFramework\1.0.0.0__2a4860322af7ba08\HP.SupportFramework.dll
MOD - [2010/11/20 23:51:24 | 001,051,136 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Management\6f3b99ed0b791ff4d8aa52f2f0cd0bcf\System.Management.ni.dll
MOD - [2010/11/20 23:49:18 | 011,819,520 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web\da5da08245467818759aa44c4eb948e1\System.Web.ni.dll
MOD - [2010/11/20 23:49:13 | 000,771,584 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\5cae93d923c8378370758489e5535820\System.Runtime.Remoting.ni.dll
MOD - [2010/11/20 23:48:49 | 012,432,896 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\3afcd5168c7a6cb02eab99d7fd71e102\System.Windows.Forms.ni.dll
MOD - [2010/11/20 23:48:42 | 001,587,200 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\dbfe8642a8ed7b2b103ad28e0c96418a\System.Drawing.ni.dll
MOD - [2010/11/20 23:48:30 | 003,347,968 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\cf293040f3a93afa1ea782487acae816\WindowsBase.ni.dll
MOD - [2010/11/20 23:48:25 | 005,453,312 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\461d3b6b3f43e6fbe6c897d5936e17e4\System.Xml.ni.dll
MOD - [2010/11/20 23:48:22 | 000,971,264 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\bc09ad2d49d8535371845cd7532f9271\System.Configuration.ni.dll
MOD - [2010/11/20 23:48:21 | 007,963,136 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\9e0a3b9b9f457233a335d7fba8f95419\System.ni.dll
MOD - [2010/11/20 23:48:14 | 011,490,304 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\62a0b3e4b40ec0e8c5cfaa0c8848e64a\mscorlib.ni.dll


========== Services (SafeList) ==========

SRV:64bit: - [2014/06/02 20:32:18 | 000,050,344 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe -- (avast! Antivirus)
SRV:64bit: - [2010/10/11 05:48:14 | 000,346,168 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe -- (HPClientSvc)
SRV:64bit: - [2010/09/22 21:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
SRV:64bit: - [2009/11/17 21:14:00 | 000,098,208 | ---- | M] (Andrea Electronics Corporation) [Auto | Running] -- C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe -- (AERTFilters)
SRV:64bit: - [2009/07/13 21:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2011/06/21 18:57:34 | 000,085,560 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe -- (HP Support Assistant Service)
SRV - [2011/06/16 20:03:42 | 000,103,992 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe -- (HPDrvMntSvc.exe)
SRV - [2011/06/14 17:29:22 | 000,026,680 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe -- (HPWMISVC)
SRV - [2011/05/24 19:36:26 | 000,138,760 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton Internet Security\Engine\19.0.0.128\ccSvcHst.exe -- (NIS)
SRV - [2011/03/02 01:23:36 | 000,183,560 | ---- | M] (Microsoft Corporation.) [On_Demand | Stopped] -- C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE -- (BBSvc)
SRV - [2011/02/25 14:46:22 | 000,249,648 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE -- (SeaPort)
SRV - [2010/12/27 19:30:00 | 001,817,088 | ---- | M] (Realsil Microelectronics Inc.) [Auto | Running] -- C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe -- (IconMan_R)
SRV - [2010/11/26 10:09:12 | 000,399,344 | ---- | M] (Roxio) [Auto | Running] -- C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe -- (RoxioNow Service)
SRV - [2010/10/12 13:59:12 | 000,206,072 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe -- (GamesAppService)
SRV - [2010/09/13 22:32:32 | 000,013,336 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe -- (IAStorDataMgrSvc)
SRV - [2010/07/22 23:43:00 | 002,320,920 | ---- | M] (Intel Corporation) [Auto | Stopped] -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe -- (UNS)
SRV - [2010/07/22 23:43:00 | 000,268,824 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe -- (LMS)
SRV - [2009/06/10 17:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2014/06/02 20:33:59 | 000,427,360 | ---- | M] (AVAST Software) [File_System | System | Running] -- C:\Windows\SysNative\drivers\aswsp.sys -- (aswSP)
DRV:64bit: - [2014/06/02 20:32:19 | 001,041,168 | ---- | M] (AVAST Software) [File_System | System | Running] -- C:\Windows\SysNative\drivers\aswSnx.sys -- (aswSnx)
DRV:64bit: - [2014/06/02 20:32:19 | 000,224,896 | ---- | M] () [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\aswVmm.sys -- (aswVmm)
DRV:64bit: - [2014/06/02 20:32:19 | 000,093,568 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswRdr2.sys -- (aswRdr)
DRV:64bit: - [2014/06/02 20:32:19 | 000,092,008 | ---- | M] (AVAST Software) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\aswStm.sys -- (aswStm)
DRV:64bit: - [2014/06/02 20:32:19 | 000,079,184 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\aswMonFlt.sys -- (aswMonFlt)
DRV:64bit: - [2014/06/02 20:32:19 | 000,065,776 | ---- | M] () [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\aswRvrt.sys -- (aswRvrt)
DRV:64bit: - [2014/06/02 20:32:19 | 000,029,208 | ---- | M] () [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\aswHwid.sys -- (aswHwid)
DRV:64bit: - [2014/06/02 20:32:07 | 000,122,584 | ---- | M] (Malwarebytes Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\MBAMSwissArmy.sys -- (MBAMSwissArmy)
DRV:64bit: - [2011/11/06 11:13:23 | 000,174,200 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:64bit: - [2011/07/12 23:06:46 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/07/12 23:06:46 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2011/06/09 22:19:54 | 001,451,056 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2011/05/23 17:46:36 | 000,165,512 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1300000.080\ccSetx64.sys -- (ccSet_NIS)
DRV:64bit: - [2011/05/20 19:29:50 | 000,721,528 | R--- | M] (Symantec Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NISx64\1300000.080\srtsp64.sys -- (SRTSP)
DRV:64bit: - [2011/05/20 19:29:50 | 000,037,496 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1300000.080\srtspx64.sys -- (SRTSPX)
DRV:64bit: - [2011/05/18 17:33:00 | 001,145,448 | ---- | M] (Realtek Semiconductor Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\rtl8192ce.sys -- (RTL8192Ce)
DRV:64bit: - [2011/05/16 16:03:28 | 001,083,512 | R--- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\NISx64\1300000.080\SymEFA64.sys -- (SymEFA)
DRV:64bit: - [2011/05/16 16:03:26 | 000,451,192 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\NISx64\1300000.080\SymDS64.sys -- (SymDS)
DRV:64bit: - [2011/05/16 16:00:32 | 000,189,560 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1300000.080\Ironx64.sys -- (SymIRON)
DRV:64bit: - [2011/05/09 13:42:52 | 000,396,408 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1300000.080\symnets.sys -- (SymNetS)
DRV:64bit: - [2011/04/05 00:10:14 | 012,262,624 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2011/03/05 03:16:00 | 000,436,840 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2011/02/15 14:37:00 | 000,335,464 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\RtsPStor.sys -- (RSPCIESTOR)
DRV:64bit: - [2010/11/20 23:24:33 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/11/20 23:23:47 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2010/11/20 23:23:47 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 23:23:47 | 000,031,232 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbGD.sys -- (TsUsbGD)
DRV:64bit: - [2010/09/13 22:24:26 | 000,437,272 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2010/07/28 13:13:50 | 000,031,088 | ---- | M] (CyberLink Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\clwvd.sys -- (clwvd)
DRV:64bit: - [2009/09/17 01:54:00 | 000,056,344 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HECIx64.sys -- (HECIx64)
DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 21:47:48 | 000,023,104 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/06/10 17:01:11 | 001,485,312 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTDPV6.SYS -- (SrvHsfV92)
DRV:64bit: - [2009/06/10 17:01:11 | 000,740,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTCNXT6.SYS -- (SrvHsfWinac)
DRV:64bit: - [2009/06/10 17:01:11 | 000,292,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTAZL6.SYS -- (SrvHsfHDA)
DRV:64bit: - [2009/06/10 16:35:35 | 000,408,960 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nvm62x64.sys -- (NVENETFD)
DRV:64bit: - [2009/06/10 16:34:38 | 001,311,232 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\BCMWL664.SYS -- (BCM43XX)
DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV - [2011/05/18 21:00:00 | 002,011,768 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\Definitions\VirusDefs\20110519.002\EX64.SYS -- (NAVEX15)
DRV - [2011/05/18 21:00:00 | 000,117,880 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\Definitions\VirusDefs\20110519.002\ENG64.SYS -- (NAVENG)
DRV - [2011/05/13 12:51:58 | 000,488,056 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\Definitions\IPSDefs\20110519.031\IDSviA64.sys -- (IDSVia64)
DRV - [2011/05/13 12:50:48 | 001,143,416 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\Definitions\BASHDefs\20110519.002\BHDrvx64.sys -- (BHDrvx64)
DRV - [2009/07/13 21:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1
IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE:64bit: - HKLM\..\SearchScopes\{5D560B63-DBD2-46D7-B842-E51CA21F4540}: "URL" = http://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us2-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}
IE:64bit: - HKLM\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.com/rover/1/711-30572-11896-2/4?mpre=http://shop.ebay.com/?_nkw={searchTerms}
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1
IE - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.com/rover/1/711-30572-11896-2/4?mpre=http://shop.ebay.com/?_nkw={searchTerms}

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1
IE - HKCU\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE8SRC
IE - HKCU\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.com/rover/1/711-30572-11896-2/4?mpre=http://shop.ebay.com/?_nkw={searchTerms}
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


========== FireFox ==========

FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.0.50401.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.169\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.169\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@WildTangent.com/GamesAppPresenceDetector,Version=1.0: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll ()

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\IPSFFPlgn\ [2014/03/24 00:04:35 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\coFFPlgn\ [2014/03/24 00:02:46 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files\AVAST Software\Avast\WebRep\FF [2014/06/02 20:32:20 | 000,000,000 | ---D | M]


========== Chrome ==========

CHR - plugin: Error reading preferences file
CHR - Extension: No name found = C:\Users\Teddy\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake\0.0.0.6_0\
CHR - Extension: No name found = C:\Users\Teddy\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.2_0\
CHR - Extension: No name found = C:\Users\Teddy\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\
CHR - Extension: No name found = C:\Users\Teddy\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.19_0\
CHR - Extension: No name found = C:\Users\Teddy\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\6.0.2_0\
CHR - Extension: No name found = C:\Users\Teddy\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\

O1 HOSTS File: ([2009/06/10 17:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (avast! Online Security) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2 - BHO: (Norton Identity Protection) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\19.0.0.128\CoIEPlg.dll (Symantec Corporation)
O2 - BHO: (Norton Vulnerability Protection) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\19.0.0.128\IPS\IPSBHO.dll (Symantec Corporation)
O2 - BHO: (avast! Online Security) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O2 - BHO: (Bing Bar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.0.0.128\CoIEPlg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (Bing Bar) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
O3 - HKCU\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.0.0.128\CoIEPlg.dll (Symantec Corporation)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe (Realtek Semiconductor)
O4:64bit: - HKLM..\Run: [SetDefault] C:\Program Files\Hewlett-Packard\HP LaunchBox\SetDefault.exe (Hewlett-Packard Development Company, L.P.)
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [AvastUI.exe] C:\Program Files\AVAST Software\Avast\AvastUI.exe (AVAST Software)
O4 - HKLM..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe (Hewlett-Packard Development Company, L.P.)
O4 - HKLM..\Run: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe (Hewlett-Packard Development Company, L.P.)
O4 - HKLM..\Run: [HPQuickWebProxy] C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe (Hewlett-Packard Company)
O4 - HKLM..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe (Intel Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O9 - Extra Button: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll (Evernote Corp., 333 W Evelyn Ave. Mountain View, CA 94041)
O9 - Extra 'Tools' menuitem : @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll (Evernote Corp., 333 W Evelyn Ave. Mountain View, CA 94041)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 65.32.5.111 65.32.5.112
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{7234A071-0070-46B4-891D-F8A77DE770CB}: DhcpNameServer = 192.168.72.2
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{96BCD096-8691-4475-BEB5-B67BC5C264EF}: DhcpNameServer = 65.32.5.111 65.32.5.112
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2014/06/02 21:12:56 | 000,000,000 | ---D | C] -- C:\ProgramData\AVAST Software
[2014/06/02 21:11:56 | 000,000,000 | ---D | C] -- C:\AdwCleaner
[2014/06/02 21:09:20 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\Teddy\Desktop\OTL.exe
[2014/06/02 21:09:19 | 001,016,261 | ---- | C] (Thisisu) -- C:\Users\Teddy\Desktop\JRT.exe
[2014/06/02 21:09:18 | 004,862,664 | ---- | C] (AVAST Software) -- C:\Users\Teddy\Desktop\avast_free_antivirus_setup_online.exe
[2014/06/02 20:54:56 | 000,000,000 | ---D | C] -- C:\Users\Teddy\AppData\Local\CrashDumps
[2014/06/02 20:36:43 | 000,000,000 | ---D | C] -- C:\Users\Teddy\Desktop\CCleaner
[2014/06/02 20:36:04 | 000,000,000 | ---D | C] -- C:\Users\Teddy\AppData\Roaming\AVAST Software
[2014/06/02 20:34:07 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Avast
[2014/06/02 20:33:51 | 000,000,000 | ---D | C] -- C:\Program Files\Google
[2014/06/02 20:33:46 | 000,000,000 | ---D | C] -- C:\ProgramData\Google
[2014/06/02 20:33:31 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome
[2014/06/02 20:32:22 | 001,041,168 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswSnx.sys
[2014/06/02 20:32:22 | 000,427,360 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswsp.sys
[2014/06/02 20:32:22 | 000,092,008 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswStm.sys
[2014/06/02 20:32:22 | 000,079,184 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswMonFlt.sys
[2014/06/02 20:32:21 | 000,093,568 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswRdr2.sys
[2014/06/02 20:32:20 | 000,307,344 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\aswBoot.exe
[2014/06/02 20:32:19 | 000,043,152 | ---- | C] (AVAST Software) -- C:\Windows\avastSS.scr
[2014/06/02 20:31:49 | 000,058,336 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wuauclt.exe
[2014/06/02 20:31:49 | 000,044,512 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wups2.dll
[2014/06/02 20:31:48 | 002,620,928 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wucltux.dll
[2014/06/02 20:31:40 | 000,122,584 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\MBAMSwissArmy.sys
[2014/06/02 20:31:29 | 000,000,000 | ---D | C] -- C:\Program Files\AVAST Software
[2014/06/02 20:31:24 | 000,700,384 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wuapi.dll
[2014/06/02 20:31:24 | 000,581,600 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\wuapi.dll
[2014/06/02 20:31:24 | 000,097,792 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wudriver.dll
[2014/06/02 20:31:24 | 000,092,672 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\wudriver.dll
[2014/06/02 20:31:24 | 000,038,880 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wups.dll
[2014/06/02 20:31:24 | 000,036,320 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\wups.dll
[2014/06/02 20:31:12 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
[2014/06/02 20:31:06 | 000,091,352 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbamchameleon.sys
[2014/06/02 20:31:06 | 000,063,704 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mwac.sys
[2014/06/02 20:31:06 | 000,025,816 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
[2014/06/02 20:31:06 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes Anti-Malware
[2014/06/02 20:31:06 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2014/06/02 20:30:51 | 000,198,600 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wuwebv.dll
[2014/06/02 20:30:51 | 000,179,656 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\wuwebv.dll
[2014/06/02 20:30:51 | 000,036,864 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wuapp.exe
[2014/06/02 20:30:51 | 000,033,792 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\wuapp.exe
[2014/06/02 20:30:47 | 000,000,000 | ---D | C] -- C:\Users\Teddy\AppData\Local\Programs
[2014/06/02 20:29:35 | 000,000,000 | ---D | C] -- C:\Users\Teddy\AppData\Roaming\Macromedia
[2014/06/02 20:29:03 | 000,000,000 | ---D | C] -- C:\Users\Teddy\AppData\Local\Diagnostics
[2014/06/02 20:23:34 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT
[2 C:\Program Files (x86)\*.tmp files -> C:\Program Files (x86)\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2014/09/01 21:41:08 | 004,862,664 | ---- | M] (AVAST Software) -- C:\Users\Teddy\Desktop\avast_free_antivirus_setup_online.exe
[2014/09/01 21:32:14 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Teddy\Desktop\OTL.exe
[2014/09/01 21:31:56 | 001,016,261 | ---- | M] (Thisisu) -- C:\Users\Teddy\Desktop\JRT.exe
[2014/09/01 21:28:34 | 001,364,531 | ---- | M] () -- C:\Users\Teddy\Desktop\AdwCleaner.exe
[2014/06/02 20:37:22 | 000,000,896 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2014/06/02 20:37:00 | 000,000,892 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2014/06/02 20:34:07 | 000,001,966 | ---- | M] () -- C:\Users\Public\Desktop\avast! Free Antivirus.lnk
[2014/06/02 20:33:59 | 000,427,360 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswsp.sys
[2014/06/02 20:33:31 | 000,002,255 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2014/06/02 20:32:19 | 001,041,168 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswSnx.sys
[2014/06/02 20:32:19 | 000,224,896 | ---- | M] () -- C:\Windows\SysNative\drivers\aswVmm.sys
[2014/06/02 20:32:19 | 000,093,568 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswRdr2.sys
[2014/06/02 20:32:19 | 000,092,008 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswStm.sys
[2014/06/02 20:32:19 | 000,079,184 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswMonFlt.sys
[2014/06/02 20:32:19 | 000,065,776 | ---- | M] () -- C:\Windows\SysNative\drivers\aswRvrt.sys
[2014/06/02 20:32:19 | 000,043,152 | ---- | M] (AVAST Software) -- C:\Windows\avastSS.scr
[2014/06/02 20:32:19 | 000,029,208 | ---- | M] () -- C:\Windows\SysNative\drivers\aswHwid.sys
[2014/06/02 20:31:17 | 000,001,102 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2014/06/02 20:22:50 | 000,000,342 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForTEDDY-HP$.job
[2014/06/02 20:20:06 | 000,002,279 | ---- | M] () -- C:\Users\Teddy\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2014/06/02 20:17:59 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2014/06/02 20:17:25 | 3062,251,520 | -HS- | M] () -- C:\hiberfil.sys
[2014/05/14 12:23:42 | 000,036,320 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWow64\wups.dll
[2014/05/14 12:23:38 | 000,581,600 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWow64\wuapi.dll
[2014/05/14 12:17:10 | 000,092,672 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWow64\wudriver.dll
[2014/05/14 09:23:04 | 000,179,656 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWow64\wuwebv.dll
[2014/05/14 09:17:14 | 000,033,792 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWow64\wuapp.exe
[2 C:\Program Files (x86)\*.tmp files -> C:\Program Files (x86)\*.tmp -> ]

========== Files Created - No Company Name ==========

[2014/06/02 21:09:20 | 001,364,531 | ---- | C] () -- C:\Users\Teddy\Desktop\AdwCleaner.exe
[2014/06/02 20:34:07 | 000,001,966 | ---- | C] () -- C:\Users\Public\Desktop\avast! Free Antivirus.lnk
[2014/06/02 20:33:31 | 000,002,279 | ---- | C] () -- C:\Users\Teddy\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2014/06/02 20:33:31 | 000,002,255 | ---- | C] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2014/06/02 20:32:50 | 000,000,896 | ---- | C] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2014/06/02 20:32:45 | 000,000,892 | ---- | C] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2014/06/02 20:32:22 | 000,224,896 | ---- | C] () -- C:\Windows\SysNative\drivers\aswVmm.sys
[2014/06/02 20:32:22 | 000,065,776 | ---- | C] () -- C:\Windows\SysNative\drivers\aswRvrt.sys
[2014/06/02 20:32:21 | 000,029,208 | ---- | C] () -- C:\Windows\SysNative\drivers\aswHwid.sys
[2014/06/02 20:31:16 | 000,001,102 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2014/06/02 20:22:50 | 000,000,342 | ---- | C] () -- C:\Windows\tasks\HPCeeScheduleForTEDDY-HP$.job

========== ZeroAccess Check ==========

[2009/07/14 00:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2010/11/20 23:23:55 | 014,174,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2010/11/20 23:24:02 | 012,872,192 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 21:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 23:24:25 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 21:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

< End of report >

 

[farmerjohn1324]

OTL Extras...

OTL Extras logfile created on: 6/2/2014 8:34:18 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Teddy\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.80 Gb Total Physical Memory | 2.49 Gb Available Physical Memory | 65.40% Memory free
7.60 Gb Paging File | 6.02 Gb Available in Paging File | 79.19% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 447.14 Gb Total Space | 421.05 Gb Free Space | 94.16% Space Free | Partition Type: NTFS
Drive D: | 14.46 Gb Total Space | 1.61 Gb Free Space | 11.12% Space Free | Partition Type: NTFS
Drive E: | 3.96 Gb Total Space | 1.08 Gb Free Space | 27.22% Space Free | Partition Type: FAT32

Computer Name: TEDDY-HP | User Name: Teddy | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.html[@ = ChromeHTML] -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.)
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)
.html [@ = ChromeHTML] -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.)

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = ChromeHTML] -- Reg Error: Key error. File not found

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [print] -- rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1"
http [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)
https [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [print] -- rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1"
http [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)
https [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

========== Authorized Applications List ==========


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{8B97C794-5526-4D2C-A3D8-2F3A251E4F97}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) |
"{9DCF3C3E-070B-46C6-AFCA-DA6E7156B20A}" = lport=5353 | protocol=17 | dir=in | app=c:\program files (x86)\google\chrome\application\chrome.exe |
"{D87628A4-C7B6-4D03-A493-F2DA7A380868}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{3311F27B-5064-491D-B408-DEC71BB36413}" = protocol=17 | dir=in | app=c:\program files (x86)\hewlett-packard\mediasmart\roxionow\rnow.exe |
"{41B3D50A-ED76-4BD7-A3EB-8DB03E421DF6}" = protocol=6 | dir=in | app=c:\program files (x86)\roxio\roxionow player\rnowshell.exe |
"{63DAC05A-00C9-4200-9577-84E7071FF09B}" = protocol=6 | dir=in | app=c:\program files (x86)\hewlett-packard\mediasmart\roxionow\rnow.exe |
"{BD3D72C4-4075-4AB4-9972-AFEE10464FC9}" = dir=in | app=c:\program files (x86)\windows live\contacts\wlcomm.exe |
"{CE2B7890-30EB-44D4-9C4B-D891A7F67E1F}" = protocol=17 | dir=in | app=c:\program files (x86)\roxio\roxionow player\rnowshell.exe |
"{D9B5F0F8-0171-41ED-B85E-A6E63395776F}" = dir=in | app=c:\program files (x86)\windows live\messenger\msnmsgr.exe |
"{E7072F34-F647-42FD-970C-3E06ADB5E653}" = dir=in | app=c:\program files (x86)\windows live\mesh\moe.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{1B8ABA62-74F0-47ED-B18C-A43128E591B8}" = Windows Live ID Sign-in Assistant
"{2856A1C2-70C5-4EC3-AFF7-E5B51E5530A2}" = HP Client Services
"{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
"{656DEEDE-F6AC-47CA-A568-A1B4E34B5760}" = Windows Live Remote Service Resources
"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
"{847B0532-55E3-4AAF-8D7B-E3A1A7CD17E5}" = Windows Live Remote Client Resources
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9CAB2212-0732-4827-8EC4-61D8EF0AA65B}" = HP Launch Box
"{CC4D56B7-6F18-470B-8734-ABCD75BCF4F1}" = HP Auto
"{D07A61E5-A59C-433C-BCBD-22025FA2287B}" = Windows Live Language Selector
"{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter
"{DF6D988A-EEA0-4277-AAB8-158E086E439B}" = Windows Live Remote Client
"{E02A6548-6FDE-40E2-8ED9-119D7D7E641F}" = Windows Live Remote Service
"SynTPDeinstKey" = Synaptics TouchPad Driver

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = CyberLink YouCam
"{07FA4960-B038-49EB-891B-9F95930AA544}" = HP Customer Experience Enhancements
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{0EDEB615-1A60-425E-8306-0E10519C7B55}" = RoxioNow Player
"{120262A6-7A4B-4889-AE85-F5E5688D3683}" = HP MovieStore
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
"{1E03DB52-D5CB-4338-A338-E526DD4D4DB1}" = Bing Bar
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{2902F983-B4C1-44BA-B85D-5C6D52E2C441}" = Windows Live Mesh ActiveX Control for Remote Connections
"{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App" = Update Installer for WildTangent Games App
"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
"{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}" = Intel(R) Rapid Storage Technology
"{5036764A-435D-40C9-869C-31085A3D741D}" = HP Setup
"{51C7AD07-C3F6-4635-8E8A-231306D810FE}" = Cisco LEAP Module
"{579684A4-DDD5-4CA3-9EA8-7BE7D9593DB4}" = Windows Live UX Platform Language Pack
"{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}" = Cisco EAP-FAST Module
"{65153EA5-8B6E-43B6-857B-C6E4FC25798A}" = Intel(R) Management Engine Components
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{68A55875-B6DD-41E8-8CF6-F193D9C47051}" = HP Documentation
"{6F340107-F9AA-47C6-B54C-C3A19F11553F}" = Hewlett-Packard ACLM.NET v1.1.1.0
"{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-hp" = WildTangent Games App (HP Games)
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{80956555-A512-4190-9CAD-B000C36D6B6B}" = Windows Live Messenger
"{83C292B7-38A5-440B-A731-07070E81A64F}" = Windows Live PIMT Platform
"{872B1C80-38EC-4A31-A25C-980820593900}" = HP Power Manager
"{8833FFB6-5B0C-4764-81AA-06DFEED9A476}" = Realtek Ethernet Controller Driver
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8B52057C-15DB-433E-957C-E279BC7D07E3}" = HP QuickWeb
"{8C6D6116-B724-4810-8F2D-D047E6B7D68E}" = Mesh Runtime
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{9008D736-35CA-40DB-A2BE-5F32D954E5AA}" = HP MovieStore
"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
"{9368DDD5-CE7F-4BD7-A83A-F00FABE338EC}" = Blio
"{95140000-0070-0000-0000-0000000FF1CE}" = Microsoft Office 2010
"{9D3D8C60-A55F-4123-B2B9-173F09590E16}" = REALTEK Wireless LAN Driver
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{A0C91188-C88F-4E86-93E6-CD7C9A266649}" = Windows Live Mesh
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AC76BA86-7AD7-FFFF-7B44-AA0000000001}" = Adobe Reader X MUI
"{AE856388-AFAD-4753-81DF-D96B19D0A17C}" = HP Setup Manager
"{BB1C717E-376C-4AA1-8940-81BFC38D9778}" = HP Quick Launch
"{BFD1ABD7-9417-41CB-B1F6-04BE4CB9820D}" = HP Software Framework
"{C1594429-8296-4652-BF54-9DBE4932A44C}" = Realtek PCIE Card Reader
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{CA43FE4F-9FF2-4AD7-88F0-CC3BAC17B226}" = HP Support Assistant
"{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}" = PlayReady PC Runtime x86
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{D7670221-BF9B-4DFF-B26B-5BE55A87329F}" = HP On Screen Display
"{DBCD5E64-7379-4648-9444-8A6558DCB614}" = Recovery Manager
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{DECDCB7C-58CC-4865-91AF-627F9798FE48}" = Windows Live Mesh
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E3E71D07-CD27-46CB-8448-16D4FB29AA13}" = Microsoft WSE 3.0 Runtime
"{E96CAA2A-0244-4A2A-8403-0C3C9534778B}" = ESU for Microsoft Windows 7 SP1
"{EB4DF488-AAEF-406F-A341-CB2AAA315B90}" = Windows Live Messenger
"{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}" = Cisco PEAP Module
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel(R) Processor Graphics
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F761359C-9CED-45AE-9A51-9D6605CD55C4}" = Evernote v. 4.2.3
"{F8A9085D-4C7A-41a9-8A77-C8998A96C421}" = Intel(R) Control Center
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Shockwave Player" = Adobe Shockwave Player 11.5
"Avast" = avast! Free Antivirus
"Google Chrome" = Google Chrome
"InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = CyberLink YouCam
"Malwarebytes Anti-Malware_is1" = Malwarebytes Anti-Malware version 2.0.2.1012
"NIS" = Norton Internet Security
"WildTangent hp Master Uninstall" = HP Games
"WinLiveSuite" = Windows Live Essentials
"WTA-07dd4a15-af59-4f9b-87b4-19ce85e0b66c" = Farm Frenzy
"WTA-0ec51801-033d-4617-a050-728e77631270" = Polar Bowler
"WTA-227c80a2-21c7-4185-a0b0-a747053828d1" = Cradle of Rome 2
"WTA-28c40a23-2cb0-4857-93ac-3ae881416080" = Governor of Poker 2 Premium Edition
"WTA-40436781-0771-43e9-90f1-f0b21871e7c7" = Namco All-Stars: PAC-MAN
"WTA-4321a835-a749-4fc6-9097-d1516a02a344" = Virtual Villagers 5 - New Believers
"WTA-5f7cb5e7-e662-4dd4-ae4b-cb001ab0ed67" = Poker Superstars III
"WTA-61144ec7-9623-40f1-916b-a08b810a39ff" = Bounce Symphony
"WTA-654b1f4c-49e0-4a89-9c31-880e05927973" = Mystery of Mortlake Mansion
"WTA-657aa79f-4740-4ffd-9d42-7443fee74ca9" = Cake Mania
"WTA-87609f51-e7c2-4747-a175-99957dc2679b" = Polar Golfer
"WTA-887c9daf-c718-423e-9d37-2bf81aae537f" = Mah Jong Medley
"WTA-89c8791f-2f2c-4afe-aa76-918bcf703b33" = Plants vs. Zombies - Game of the Year
"WTA-9c483297-2c0b-4e52-8714-3b478983a0f6" = Penguins!
"WTA-a201309e-54cb-471b-b2b2-cb08d6e23a57" = Slingo Supreme
"WTA-adece886-22ed-47b6-bba0-9ec02042ca6f" = Agatha Christie - Peril at End House
"WTA-bee71dbf-9875-4bd0-9f51-2863426d06d3" = FATE
"WTA-c005653b-ab05-4da1-9723-a638f23175ee" = Chuzzle Deluxe
"WTA-c6c46fe9-d8cd-47fd-bdde-a0231815943f" = Zuma Deluxe
"WTA-cc617191-81c5-4649-8255-3d37d9d6141b" = Bejeweled 3
"WTA-cf9d7d2b-16a6-477e-af0e-f37c0373f8ff" = Blasterball 3
"WTA-e5a22790-5f26-46b4-bd19-f0b3a53ae654" = Vacation Quest - The Hawaiian Islands
"WTA-f745116d-0448-476d-aa2a-f3d3a85f096d" = Blackhawk Striker 2
"WTA-fe2f2ce9-ea5d-4ff8-bc0c-8f0f98a5259a" = Chronicles of Albian
"WTA-fe6c4247-8a9d-46b0-a840-2b2f416b3657" = Jewel Quest: The Sleepless Star - Collector's Edition

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 6/2/2014 8:32:02 PM | Computer Name = Teddy-HP | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file. .

Error - 6/2/2014 8:32:02 PM | Computer Name = Teddy-HP | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file. .

Error - 6/2/2014 8:32:09 PM | Computer Name = Teddy-HP | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file. .

Error - 6/2/2014 8:33:12 PM | Computer Name = Teddy-HP | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file. .

Error - 6/2/2014 8:36:59 PM | Computer Name = Teddy-HP | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file. .

Error - 6/2/2014 8:19:13 PM | Computer Name = Teddy-HP | Source = WinMgmt | ID = 10
Description =

Error - 6/2/2014 8:20:39 PM | Computer Name = Teddy-HP | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file. .

Error - 6/2/2014 8:22:58 PM | Computer Name = Teddy-HP | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file. .

Error - 6/2/2014 8:35:40 PM | Computer Name = Teddy-HP | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file. .

Error - 9/1/2014 11:02:56 PM | Computer Name = Teddy-HP | Source = Customer Experience Improvement Program | ID = 1008
Description =

[ System Events ]
Error - 6/2/2014 8:25:35 PM | Computer Name = Teddy-HP | Source = Service Control Manager | ID = 7000
Description = The Intel(R) Management & Security Application User Notification Service
service failed to start due to the following error: %%1053

Error - 6/2/2014 8:28:19 PM | Computer Name = Teddy-HP | Source = iaStor | ID = 262153
Description = The device, \Device\Ide\iaStor0, did not respond within the timeout
period.

Error - 6/2/2014 8:28:21 PM | Computer Name = Teddy-HP | Source = iaStor | ID = 262153
Description = The device, \Device\Ide\iaStor0, did not respond within the timeout
period.

Error - 6/2/2014 8:28:22 PM | Computer Name = Teddy-HP | Source = iaStor | ID = 262153
Description = The device, \Device\Ide\iaStor0, did not respond within the timeout
period.

Error - 6/2/2014 8:28:23 PM | Computer Name = Teddy-HP | Source = iaStor | ID = 262153
Description = The device, \Device\Ide\iaStor0, did not respond within the timeout
period.

Error - 6/2/2014 8:28:24 PM | Computer Name = Teddy-HP | Source = iaStor | ID = 262153
Description = The device, \Device\Ide\iaStor0, did not respond within the timeout
period.

Error - 6/2/2014 8:28:25 PM | Computer Name = Teddy-HP | Source = iaStor | ID = 262153
Description = The device, \Device\Ide\iaStor0, did not respond within the timeout
period.

Error - 6/2/2014 8:28:26 PM | Computer Name = Teddy-HP | Source = iaStor | ID = 262153
Description = The device, \Device\Ide\iaStor0, did not respond within the timeout
period.

Error - 6/2/2014 8:28:27 PM | Computer Name = Teddy-HP | Source = iaStor | ID = 262153
Description = The device, \Device\Ide\iaStor0, did not respond within the timeout
period.

Error - 6/2/2014 8:28:28 PM | Computer Name = Teddy-HP | Source = iaStor | ID = 262153
Description = The device, \Device\Ide\iaStor0, did not respond within the timeout
period.


< End of report >

 

[farmerjohn1324]

Without posting the log for Malwarebytes, I will just say that it came up with nothing.

Is there any reason why his Windows 7 has "not responding" syndrome?

 

[johnb35]

I'll look at the OTL log when I get home this afternoon. As far as a system not responding, could just need general maintenance done to it. Could be infected or an issue with an installed program he's trying to run.

 

[farmerjohn1324]

I ran CCleaner and Disk Defragmenter. It stops responding even when no programs are open other than the basic that start when the computer starts.

Maybe he should reload Windows 7? But I think he bought it as a package and not sure he has the disc.

 

[johnb35]

According to the log, Avast and Norton antivirus is installed and running at the same time. You can't have 2 antivirus programs running at the same time. If you are gonna keep Avast, then you need to uninstall Norton antivirus. After uninstalling please run the norton removal tool to make sure its all gone.

ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

 

[aldan]

ok,someone has to say this.to the op.ive looked at numerous threads from you asking a lot of basic questions.you appear to be "helping" a number of people with their computers.having read your threads,i dont see that you have enough computer knowledge to solve any computer problems and are probably doing more harm than good.if you really want to help these people,have them post their problems on this forumn.please,for the love of god,stop trying to help these people,but rather cruise the forumns and learn a bit first.im not trying to be mean here but felt this had to be said.

 

[farmerjohn1324]

I used most of the stuff that was said for me to do on my original computer, such as malware, JRT, etc., and I ran all those same scans.

I know all about computers, trust me.

Billions of transistors arranged in logic circuits on a silicon chip.