Unexpected hard shutdowns

2

22MiKiS22

New Member
Hello,
I have a problem with my laptop. During playing games or basic surfing on web or working in Word my laptop unexpectedly hardly shuts down and I dont know why. This problem occurs in safe mode too.
At the start of computer I have this error:
q14330tlo4xtjeg7g6v.jpg

Thanks for all replies.


Manufacturer: Asus
Model: N56VV
Processor: Intel Core i5-3230M 2,60GHz 2 cores
RAM: 4 GB
OS: Windows 7 Professional SP1
Grapics: Integrated: Intel HD Graphics 4000
Dedicated: NVIDIA GeForce GT 750M
HDD: TOSHIBA MQ01ABD075 ATA 750 GB

SpeedFan: (Maximal values during normal use)
HD0: 37C
Temp1: 46C
Core 0: 44C
Core 1: 45C
CPU Fan:1793 RPM
 
Seems you have a program running at bootup that is causing this. Hard shutdowns are usually due to failling hardware or overheating. Have you looked in event viewer to see if there are any errors giving you the cause?
 
There arent any messages in the event viewer. I have formated disc and installed clean version of win but problem still continues. Can you tell me please where can be the problem?
 
The event viewer should display something. Are you looking in the right section? Are you sure it's not overheating? Bad ram, hdd, shorting out somewhere. What do you have attached to the system?
 
You want to go into windows logs and see. The error there is after the fact not what caused it. Click on windows logs and then system.
 
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