Updating Win 7
- Thread starter roker
- Start date
When was the last time you ran updates? Have you tried the update rollup?
https://support.microsoft.com/en-us/kb/3156417
https://support.microsoft.com/en-us/kb/3156417
It was everything that was suggested, I do not understand rollup? I have just run a update fault diagnostic from a link on your thread, it found a registry fault but still does not update as before
Just checked Service Pack 3 was update 31 July (sorry that was MS Word update)
Just checked Service Pack 3 was update 31 July (sorry that was MS Word update)
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There has been a bunch of issues with updates on windows 7. Might want to look at this article.
http://www.infoworld.com/article/30...forever-kb-3153199-may-solve-the-problem.html
http://www.infoworld.com/article/30...forever-kb-3153199-may-solve-the-problem.html
Islam
New Member
No i don't think so ,......well
try to download the July 2016 update package and install it ,also read well to see the issues might appear ,here is the link
https://support.microsoft.com/en-us/kb/3172605
try to download the July 2016 update package and install it ,also read well to see the issues might appear ,here is the link
https://support.microsoft.com/en-us/kb/3172605
I got on to Microsoft support and reluctantly gave Tech support control of my PC and they seem to have downloaded the updates, I will see if it works next time I have updates. It does worry me though that they may not be a genuine site, you take the chance. My PC is 5 year old and they spent over 30 min fixing it.
www.support.microsoft.com
www.support.microsoft.com
mistersprinkles
Active Member
There is no WWW in microsoft support. It is http://support.microsoft.com... Also, the odds of someone from microsoft spending 30 minutes fixing your computer are just... astronomically low. I can't see it happening. It's not even part of their policy...
If you bought a prebuilt machine from DELL or HP, then DELL or HP is your tech support. If you built the PC yourself, YOU are tech support. Other than activating a windows license that is giving you a hard time, Microsoft ain't gonna do jack squat for you. Especially not for half an hour.
I'd hate to see what information you've had stolen or what spy crap you've had put on your PC by these "microsoft support" people. I'm not even going to click on that link but I'm 99.999% sure you got screwed.
I'd suggest at this point that you do a full reinstall of your Windows 7 and just do the windows 7 rollup patch manually and be done with it. Your machine is almost definitely compromised.
If you bought a prebuilt machine from DELL or HP, then DELL or HP is your tech support. If you built the PC yourself, YOU are tech support. Other than activating a windows license that is giving you a hard time, Microsoft ain't gonna do jack squat for you. Especially not for half an hour.
I'd hate to see what information you've had stolen or what spy crap you've had put on your PC by these "microsoft support" people. I'm not even going to click on that link but I'm 99.999% sure you got screwed.
I'd suggest at this point that you do a full reinstall of your Windows 7 and just do the windows 7 rollup patch manually and be done with it. Your machine is almost definitely compromised.
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You forgot to ask if he paid for it. You know Microsoft does actually provide end user support. It's just normally not free. He linked the correct website, so if they told him to go to support.microsoft.com/help and had him run a support applet, then it is genuine.
If it some random tech support guy and they had him use Teamviewer, then it was fake.
Same. Even after the rollup it still sucks. I reloaded an HP last night and it's still sitting there checking for updates.