Usb port keeps disconnecting keyboard and mouse?

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Cayleigh

New Member
few months my keyboard started disconnecting for no reason making me unplug it and re put it back in or sometimes it works after a few seconds... at first it was only the keyboard but sometimes now it happens to the keyboard but always to the mouse.I got different mouse and keyboard still the same, it is starting to bug me now. can anyone help?

just incase you ask if i downloaded any programs yes i did i recently reinstalled xp, but i think the issue was still happening back before i reinstalled it, though i am not sure cant remember.

i read somewhere delete the usb ports of device manager but i am worried if i do and restart i cant then use my mouse or keyboard = i wont be able do nothing... if i do delete the usb port it is the one called USB root hub right?

(keyboard hasn't disconnected in awhile which is very odd, awhile meaning in few weeks)
 
Last edited:
johnb35

johnb35

Administrator
Staff member
If you do delete the usb entries in device manager and then reboot once everything gets reinstalled again, your mouse and keyboard will work. What kind of computer is this? Store bought or custom built?
 
C

Cayleigh

New Member
the computer is a dell one from the stores. alright so do i delete USB root hub right? because there is more usb things there.
 
C

Cayleigh

New Member
Alright, you sure there nothing under usb i should no uninstall, because trusting my luck it be the first one i delete?


; am i meant to delete
fuugm1.jpg

All of them ( i got lazy to type there names)
]I tried deleting all the Usb root hub but!...... got half way through it and i deleted my mouse and keyboard USB port making it so i couldn't delete anymore....... oh also should i remove password when i delete these because i dont want it to be stuck on the password page ;l
 
Last edited:
johnb35

johnb35

Administrator
Staff member
Disable your password and make sure it boots directly into your acount without using the welcome screen. Then the usb drivers will reinstall themselves.
 
C

Cayleigh

New Member
but how am i meant to uninstall them without my keyboard and mouse uninstalling before i do them all???? ehh well ill some what try it
 
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