Ultranothing
New Member
Hi, all! I have been having the weirdest problem with my WD My Passport 2TB external HDD. I hope that someone might help shed some light on it, because I'm stumped...
It's a USB3 drive. It's primarily used on a Windows 7 (x64 Ultimate) laptop which hasn't been moved in over a year. It's hooked up via HDMI to a TV in our home.
The drive has been attached to the laptop and chugging along for months. No problems. About a week ago I took it to the office to play some old DOS games because I'm what you call a "company man". Anyway, end of my grueling day I take the drive back home and plug it in. Nothing. I forget about it and notice that about an hour later, the drive appears in my list. When I double-click, the computer hangs for several minutes before I can finally see the contents of the drive, but the seek time is so slow as to be not usable.
End of the day I go to shut down the system and Windows is hanging at the "Shutting down" screen. That is, until I unplug the drive. Then the computer shuts down.
If I try to boot the PC with the drive attached, it will hang at a black screen until the drive is unplugged, whereupon the start menu, etc., will load.
If I try to open or close a program with the drive attached, said program will not open or close until the drive is removed.
Online, if I click on a link or enter a web address with the drive attached, the link or site will not appear until the drive is removed.
The same symptoms have appeared on two other Windows PC when trying to use this drive. Both W7 and W8.
The closest I've got to usability for this drive is on my Ubuntu Linux system at work. It will recognize the drive (after several minutes) takes a half hour + to mount, and then access and seek times are slow to the point of ...why bother.
The drive can be discovered by some disk utilities, and S.M.A.R.T. diagnostics list the drive as healthy.
It's just such a strange issue to me. I'm sure someone here whose knowledge is infinitely more will read this and say, "Oh, it's your boot sector partition boondogle XG9Q, Duh!" but for me? I've never seen anything like it, and I'm kinda old -- in computer years.
So...little help?
It's a USB3 drive. It's primarily used on a Windows 7 (x64 Ultimate) laptop which hasn't been moved in over a year. It's hooked up via HDMI to a TV in our home.
The drive has been attached to the laptop and chugging along for months. No problems. About a week ago I took it to the office to play some old DOS games because I'm what you call a "company man". Anyway, end of my grueling day I take the drive back home and plug it in. Nothing. I forget about it and notice that about an hour later, the drive appears in my list. When I double-click, the computer hangs for several minutes before I can finally see the contents of the drive, but the seek time is so slow as to be not usable.
End of the day I go to shut down the system and Windows is hanging at the "Shutting down" screen. That is, until I unplug the drive. Then the computer shuts down.
If I try to boot the PC with the drive attached, it will hang at a black screen until the drive is unplugged, whereupon the start menu, etc., will load.
If I try to open or close a program with the drive attached, said program will not open or close until the drive is removed.
Online, if I click on a link or enter a web address with the drive attached, the link or site will not appear until the drive is removed.
The same symptoms have appeared on two other Windows PC when trying to use this drive. Both W7 and W8.
The closest I've got to usability for this drive is on my Ubuntu Linux system at work. It will recognize the drive (after several minutes) takes a half hour + to mount, and then access and seek times are slow to the point of ...why bother.
The drive can be discovered by some disk utilities, and S.M.A.R.T. diagnostics list the drive as healthy.
It's just such a strange issue to me. I'm sure someone here whose knowledge is infinitely more will read this and say, "Oh, it's your boot sector partition boondogle XG9Q, Duh!" but for me? I've never seen anything like it, and I'm kinda old -- in computer years.
So...little help?