Hit Start >Run, type services.msc.
Scroll down until you find the service
AntiVir Service, and double-click on it.
Hit "Stop" and change the "Startup Type" to "Disabled".
Hit "Apply", then "Ok".
Do the same for these.
AntiVir Update
Norton AntiVirus Auto Protect Service
ScriptBlocking Service
Then run HijackThis and click Config -> Misc Tools -> Delete an NT service. In the Delete window, type
AntiVirService and press OK. OK any prompts.
Do the same for these.
AVWUpSrv
navapsvc
SBService
[*]Then download the
Killbox.
[*]Unzip it to the desktop but do NOT run it yet.
[*]Then please reboot into Safe Mode by restarting your computer and pressing F8 as your computer is booting up. Then select the Safe Mode option.
[*]Once in Safe Mode, please run Killbox.
[*]Click "
Delete on Reboot".
[*]Paste the following into the top "
Full Path of File to Delete" box.
C:\WINDOWS\SYSTEM\sysctrl.exe
[*]Click the red-and-white "
Delete File".
[*]Click "
No" at the Delete on Reboot prompt.
Do the same for this file.
C:\WINDOWS\SYSTEM32\mbho2.dll
Then reboot and see how things are now.