video card problem!

bmigga

Member
I think my grandmothers video card is malfunctioning. The resolution was set to 640/480. The color bit was also set to the lowest setting. I changed both and the screen went black to show that it's changing, but when the screen came to, nothing had changed. I checked device manager and there was a yellow exclamation point next to thr video card driver. I checked for updates but win stated that it had the latest driver. I then rolled back the driver, but still, no fix. I disabled thr driver, and was going to reenable it but I accidently shut down the computer when it prompted me to. Now the computer wont power on. Suggestions? The colors were extremely hard to read and the windows were over sized, almost like someone had inverted the colors. Please help!
 
Best option is to download the manufacturer driver. What card/computer does she have?
 
It does sound like a faulty card but to make sure, answer voyagerfan's questions please :)

Oh, and does the board by chance have onboard video to fall back on?
 
I'd have to open the case up to see about the onboard card. But how could I upload the drivers if the comp wont start?
 
Does the motherboard have onboard video? If not, you'll have to try a different video card first.
 
uhh, opening the case won't help you to see if it has onboard. Simply look at the rear I/O panel and see if it has video out (VGA only most likely).
 
Sorry, I'm trying to remember the comp since I'm no longer near it. On the back, there IS a VGA port, AND a DVI-D port. The VGA port has a block on it that says "DO NOT USE" and when used, the monitor simply goes to sleep. The DVI-D port is what she uses for her monitor. So does this mean there IS an onboard video card and it is just disabled through the BIOS?
 
id believe so, as long as there are ports avaliable, you should be able to go in the bios and enable the onboard vga, plug in and boot properly, you may have to install drivers for the video card, however if you are on win7 or vista that may get handled automatically
 
id believe so, as long as there are ports avaliable, you should be able to go in the bios and enable the onboard vga, plug in and boot properly, you may have to install drivers for the video card, however if you are on win7 or vista that may get handled automatically

See but thats the problem. The computer won't start. I mean, it starts, but since the vid card drivers aren't enabled.. I just get a blank screen when I boot up.
 
if the vga port on the back is next to the dvi port ,it could be on the same card as graphic cards can have a few differant ports

if you take out the card and you still have a vga port to plug in the monitor it may work for you automatic
 
clearing the cmos should set it into a default configuration where the onboard video is what is enabled

Would clearing the CMOS erase all her data as well?

if the vga port on the back is next to the dvi port ,it could be on the same card as graphic cards can have a few differant ports

if you take out the card and you still have a vga port to plug in the monitor it may work for you automatic

The VGA and DVI-D are on opposite sides of the tower. So, i'm pretty sure that the VGA belongs to the onboard card. And i'll try that tomorrow. Thanks so much for you guys' help!
 
the CMOS settings are not connected to the data stored on the hard drive. They are the BIOS settings. If it is overclocked, has had device changes (like I have COM1 and PCMCIA disabled in the BIOS), or has any other changes in the BIOS, they will be cleared to the stock settings.
 
The cmos does not need reset as if you pull the card it will default to onboard video.

With that said, don't forget you'll need to install new drivers for the onboard because they will likely be different. You've still never told us what kind of PC this is....OEM is assumed so we'd need the brand and model number to look it up.
 
The cmos does not need reset as if you pull the card it will default to onboard video.

With that said, don't forget you'll need to install new drivers for the onboard because they will likely be different. You've still never told us what kind of PC this is....OEM is assumed so we'd need the brand and model number to look it up.

Sorry for the wait! I was over there earlier today. Hopefully you're still checking into this post. The desktop is a HP Pavilion Media Center m8357c PC. Hope this helps! Feel free to send a link my way for the drivers. Thanks so much. You've all been a great help.
 
OK good. That board DOES have onboard video, so you are in luck. But yeah it only has VGA for the onboard not DVI like the 8400gs is putting out down at the expansion slots.

You'll want to first disconnect the power cord. They removed the 8400gs video card, which will be the card in the LONG black slot. Then connect a VGA cord to the connector in the back panel where you hooked up the keyboard and mouse etc. Plug the power cord back in, and fire it up. If you have windows 7 or Vista, it will boot into windows and have to load some drivers. Just let it go for a minute while they self install and then it will prompt you to restart. Go ahead and restart, and everything SHOULD work. Teh onboard video happens to use the same drivers as the 8400gs since they are both Nvidia so thats a good thing.

Let us know what happens.
 
OK good. That board DOES have onboard video, so you are in luck. But yeah it only has VGA for the onboard not DVI like the 8400gs is putting out down at the expansion slots.

You'll want to first disconnect the power cord. They removed the 8400gs video card, which will be the card in the LONG black slot. Then connect a VGA cord to the connector in the back panel where you hooked up the keyboard and mouse etc. Plug the power cord back in, and fire it up. If you have windows 7 or Vista, it will boot into windows and have to load some drivers. Just let it go for a minute while they self install and then it will prompt you to restart. Go ahead and restart, and everything SHOULD work. Teh onboard video happens to use the same drivers as the 8400gs since they are both Nvidia so thats a good thing.

Let us know what happens.

Dude, I can't thank you enough. You've been such a good help. I should be going over there today, so I'll let you know what happens!
 
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