Hi everyone,
I'm having an issue with my Viglen Connect 8.9" 32GB Windows 10 tablet that I'm not sure how to solve. I was performing a Windows 10 recovery reset (reinstall of Windows with all personal data removed via the Win10 settings/update and recovery menu) but it got stuck for 12 hours at 48%, so without seeings another option I forced the tablet to turn off. Now when I turn it on it's become stuck in a loop and, after the Viglen logo screen, it displays an error message. The touch screen at this stage works so I can click the "ok" button, but it just loops back round again. Turn it off manually and back on and it does exactly the same.
I tried holding down the power key and volume down keys (and I tried the volume up key) but it did nothing. Holding down the Windows key and the Power key sometimes gets me to a Windows 10 Recovery screen, but at this stage the touch screen doesn't work and none of the physical volume keys or windows key do anything.
I don't have a USB keyboard or mouse (everything I own is bluetooth) so I'm really quite stuck. I'm not quite sure how to solve this issue even with a working keyboard and mouse. lol.
Can anyone guide me toward the best way to get Windows 10 back up and running on the tablet please?
Many thanks
I'm having an issue with my Viglen Connect 8.9" 32GB Windows 10 tablet that I'm not sure how to solve. I was performing a Windows 10 recovery reset (reinstall of Windows with all personal data removed via the Win10 settings/update and recovery menu) but it got stuck for 12 hours at 48%, so without seeings another option I forced the tablet to turn off. Now when I turn it on it's become stuck in a loop and, after the Viglen logo screen, it displays an error message. The touch screen at this stage works so I can click the "ok" button, but it just loops back round again. Turn it off manually and back on and it does exactly the same.
I tried holding down the power key and volume down keys (and I tried the volume up key) but it did nothing. Holding down the Windows key and the Power key sometimes gets me to a Windows 10 Recovery screen, but at this stage the touch screen doesn't work and none of the physical volume keys or windows key do anything.
I don't have a USB keyboard or mouse (everything I own is bluetooth) so I'm really quite stuck. I'm not quite sure how to solve this issue even with a working keyboard and mouse. lol.
Can anyone guide me toward the best way to get Windows 10 back up and running on the tablet please?
Many thanks