Virus NAV can't fix on friend's PC?

W

Walking Johnny

New Member
Hey everyone,

My friend is having some trouble's on his computer. First he recieved some kind of dialog or pop-up box that indicated he had a Bloodhound virus. I wasn't there so I don't know if it was an internet ad or not, and he doesn't know enough about computers to be able to tell me from memory.
So anyway, I got him NAV 2005 demo on a CD, he installed it, ran a scan, it found an infected file which it was unable to repair and immediately after that NAV reported it had a missing file and now won't load again. He's running Win 2000 and he thinks his computer is probably P2.
What options do I have to help him in this situation? Should we just re-install his operating system/install XP or are there other things that can be done?
Thanks heaps for any help,
- WJ
 
Well, that pop up is probably the virus that he inflicted on himself when he clicked on it, if he did.

If not, have him get a free antivirus program. Demo's do very little.
 
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