Virus, Reformat, PC still very slow!?!? Please help...

T

top secret

New Member
I got a virus recently (No anti-virus at the time) and at which point the computer was reformatted. All of the programs were re-installed by the guy who built the computer for me. He told me that it was a bit slower than he remembered it. It was EXTREMELY slower. He suggested that maybe the infected drive was bad. So I bought a new hard drive, and then he installed it. He now says that the memory is F***T too. He said the memory corrupted the install of Windows XP, and need to buy new memory PC3200.

Would this be true, or might there be another problem going on?

I also thought that Viruses didn't effect hardware?

Help and insight would be greatly appreciated!

Thanks in advance...
 
2048Megabytes said:
Have you run Memtest86 with your system yet?
Click to expand...


I could be wrong, but I dont think so...

I bought 2 gigs of Corsair (pc3200) and he installed it and said the system didnt freeze as it did before when he was installing Windows XP. But its still running slow last time I heard (after memory install), but he had not installed the new hard drive yet...

If this doesnt work I am not sure what else to do... Take it to Best buy or something?

*I really need to get this back so I can get my business back on its feet.

**What I know about the comp:
3ghz (I think)
Pentium 4 processor
2 hard drives 150gb PATA(new one to be installed is 500gb)
2 gig pc3200 memory (just installed)
I think thats it...
 
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Sounds like he's taking shots in the dark. Memory is volatile, which means when the power is cut = nothing stays in there. A virus can't "live" in RAM and wreak havoc on fresh Installs. If that's the best he can do, I'd suggest finding someone else to build your next system...

Memtest is a long, arduous process - you'd remember it if you did it. Search for it and download the program. Post up results. Before hand, though, take care of the basic trouble shooting steps: Cut all power to your system (Plug and MoBo battery) and make sure everything is securely plugged in and RAM is seated correctly. Don't have him do it - YOU do it. After that, replace the battery, plug the system back in and boot up. Enter BIOS and load the Default settings. Make sure BIOS recognizes your total RAM
 
That is what Im starting to think...

Unfortunately, I dont know much about computers or how to build them or anything. I do think I may try to build my next computer perhaps, with the help of this forum. Everyone seems so helpful.

I will see what he says next time I talk to him. I will also try my hand at what you suggested above. That doesnt sound too technical for me to try...

I will post back when I get it back, but I just can't imagine why the computer would still be running slow after reformatting...:confused:
 
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