My point, which I think you've helped illustrate (though I'm not sure quite what the above comment was supposed to mean exactly), is that MS has put out an operating system that 90% of consumers will not be happy with. In comparison to XP, without expensive hardware upgrades, their user experience will suck. And even with those upgrades (if they can afford it), the changes that have been made to the OS don't make sense to anyone outside Microsoft's PR team, and leaves end users confused.
Most people on this forum, whether they like Vista or not, could probably get by with it because we are little more technically inclined than your average Joe/Jane. But we're not the main target MS is selling this mistake to. I work in a computer store and I see how many people have bought a new computer with Vista on it, and they are coming back confused, unhappy about the speed, and shaking their heads at what a horrible operating system it is. They want their XP back, and in the eyes of many (myself included), that makes it a failure.
But I guess in the end, it doesn't really matter what the end-user wants, because MS has already made their coin, and charges $60.00 a pop for tech support questions. Hmmm.