Euklid
Member
It seems seagate harddrives have been built with a fatal flaw that is
affecting tons of units. One day you start up your computer and
your HDD has disappeared from BIOS. Once it won't boot, fixing it is
a huge pain in the ass. RMA with Seagate and they will send you a
new HDD - all your files gone.
It's a flaw with the firmware. If you have a seagate harddrive, check
the seagate website to see if your harddrive has been affected. You
will be able to update your firmware to latest one which should fix
the problem.
It seems thousands of harddrives have already been returned. I've
been reading in the forums and lots of people are not happy.
Ironically, Seagate started a company called i365 that recovers
files. They charge up to $900 to recover a couple files from your
harddrive. Perhaps this was all intentionally orchestrated to increase
profits at i365.
Suggestion - stay away from Seagate harddrives.
EDIT: I've been reading that the firmware doesn't fix the issue, and
harddrive will still BSY one day. If you're running on Seagate HDD,
back up your files on an external.
affecting tons of units. One day you start up your computer and
your HDD has disappeared from BIOS. Once it won't boot, fixing it is
a huge pain in the ass. RMA with Seagate and they will send you a
new HDD - all your files gone.
It's a flaw with the firmware. If you have a seagate harddrive, check
the seagate website to see if your harddrive has been affected. You
will be able to update your firmware to latest one which should fix
the problem.
It seems thousands of harddrives have already been returned. I've
been reading in the forums and lots of people are not happy.
Ironically, Seagate started a company called i365 that recovers
files. They charge up to $900 to recover a couple files from your
harddrive. Perhaps this was all intentionally orchestrated to increase
profits at i365.
Suggestion - stay away from Seagate harddrives.
EDIT: I've been reading that the firmware doesn't fix the issue, and
harddrive will still BSY one day. If you're running on Seagate HDD,
back up your files on an external.
Thank you for choosing Seagate.
If the drive is no longer spinning then the issue would not relate to
a firmware problem and the drive would need to be replaced. Here
is a web link where you can replace the drive provided the drive is
still under warranty:
http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance/
Please log on as a guest user from here if you are not already a
registered user.
Here is a web link for data recovery on the drive if recovering the
data is most important:
http://www.i365.com/data-recovery/index.html
Data recovery costs are not included in the warranty on the drive.
If you have any additional questions, please let me know.
Best Regards,
Alan G
I thought that Seagate was restoring these drives for free as the
problem was there fault in the first place, only found out about this
issue after my Drive failed to start and not showing in BIOS
Last edited: