wd 500 external drive not showing up


New Member
so a few days ago my 500gb wd external hard drive stopped showing up in my computer and in device manager. any ideas how to fix this. ive tried it on several other pcs and no difference. the other day the power went out and it was plugged direct into the wall. could this be the issue? help please.


Staff member
Open it up and take the actual drive out if you can and connect it directly to the computer with a sata data and power cable. Most likely the external case may be bad instead of the drive itself.


New Member
I agree.

All I would say is be careful taking out drive. I have taken apart a few external HDDs and the companies like to hide screws and place very inconspicuous tabs in places. (At least in my experience)