What is the manufacturer's policy with privacy?

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paulcheung

Active Member
Hi everyone?
I have this question I don't know if anyone could answer? I have this seagate hard drive failed on me last month, it is under warranty still, I could send it back to Seagate to repair on replace, but it is malfuntioned and it have a lot of informations in it that I won't wanted to fall in the wrong hands, I can't wipe the disk as it is not working. I have used the seatool to test it, it returned with erorr message it can't go through.

I can't open it as it is under warranty, I want to know what is the policy with seagate and the employees, do they tell the employee not to try to recover any data on the hard drive to protect the privacy of the original owner? unless is requested by the owner? or they just do anyhow to the hard drive and let the company or the employees have the informations?

Like the price of hard drive skyrocking, I would like it be repair or replaced, but the same time I am not sure if there are any information in the hard drive would be fall in the wrong hands. I am stuck.
Thank you.
 
Not much you can do if the drive can't be accessed. Unless the data can incrimminate you in anyway, I wouldn't worry about it.
 
No, it don't have anything to incrimminate me, just that there is a file encripted with password contain a lot of my personal information and finiancial data with login informations, which serve as a memorandum to me.
do you think I can take the chance to return it just like that or there is any other way to destroy the data without void the warranty? like put it in a strong magnet field near the the loud speaker magnet?
Thank you.
 
I am not interest any data recovery for me, I have backups, I actually have the original hard disk that come with the laptop which i am using now. the one in trouble is a clone. Just that I don't want them to recover any data for them self.
Thank you.
 
paulcheung said:
I am not interest any data recovery for me, I have backups, I actually have the original hard disk that come with the laptop which i am using now. the one in trouble is a clone. Just that I don't want them to recover any data for them self.
Thank you.
Click to expand...

IMO for the price of a hard drive these days are so cheap do not worry about getting it fixed, buy a new one.
Now since you are worried about personal information falling in wrong hands just destroy the hard drive and problem solved.......

In all the PC,s I ever owned I have always removed hard drives before selling or give away for that very reason.
 
MMM said:
IMO for the price of a hard drive these days are so cheap do not worry about getting it fixed, buy a new one.
Now since you are worried about personal information falling in wrong hands just destroy the hard drive and problem solved.......

In all the PC,s I ever owned I have always removed hard drives before selling or give away for that very reason.
Click to expand...

It is not really that cheap anymore.

http://www.newegg.com/Product/Product.aspx?Item=N82E16822148599
 
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