What is the problem?

[NCIS330]

I have a Dell 4550 desktop with 1GB of ram. Anyways, lately videos and images have been loading slow. I can load the video but every 15 seconds he has to buffer. I defraged the computer last week and didn't see any help. Also I play Counter Strike Source and my ping has been really high also.

Is this a internet connection problem?

or

Is this a internal computer problem?

Also I just ordered a new video card and new monitor if that has anything to do with it. Thanks for the help.

 

[G25r8cer]

I would say head over hear and post up a HJThis log and they will tell you your problem.

http://www.computerforum.com/computer-security/

 

[NCIS330]

Alright. I posted it.

 

[MrRandom]

what are your download speeds? go to www.speedtest.net to check

 

[NCIS330]

 

[MrRandom]

hmm, wont be the internet then, that is more than fast enough to keep up with playing videos

 

[NCIS330]

Well I play Counter Strike Source and my PING is just off the charts.

 

[SirKenin]

Your ping is insanely high, you're right. Try switching your DNS servers to somewhere like Level3.

 

[NCIS330]

DNS server? I don't know a whole lot about computers so you may need to explain that.

 

[G25r8cer]

Yeah i would say your download speeds and uploads are crazy low. I have charter too and check out my speeds. Your ping is really high and should be changed. Do you have a router?

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[G25r8cer]

Oops heres mine!

 

[NCIS330]

Nope. Not router just my modem connected directly to my PC via Ethernet cable.