Where's el burner?

[fredhog]

Im in kind of a sticky situation right now. All of the sudden my computer just stopped recognizing my cd/dvd burner. The drivers are built into windows so I can't reinstall those easily. Any suggestions?

 

[mgoldb2]

try the steps on the following site

http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

 

[fredhog]

Ok, I tried those methodes and they didnt work. Here is some more detail on my issue. When my computer starts up, it says "Sec Master Drive - ATAPI Incompatible. Press F1 to continue" Windows then starts up and says new hardware found: LI E-O DVDR DW-811S. I know windows should support this device because I had it working for about a year.

 

[mgoldb2]

Have you changed bios settings recently. Try restoring all the defaults bios settings. ALso make sure all the wires attached good and have not come loose.

 

[fredhog]

I tried restoring to defualt in the bios and that didnt work and I also undid the connections to the drive and then plugged it back in. That didnt work either.

 

[mgoldb2]

usually when you get the error message
"Sec Master Drive - ATAPI Incompatible. Press F1 to continue"
It either a bios issue or a loose cable. If both of these things are correct then there a chance that your cd drive just went bad.