Why does everyone hate dell computer here?
- Thread starter PHATSPEED7x
- Start date
98bishopmal
New Member
prebuilds these days are working out more money than buying prebuilt you can get some high spec HP's for £500 if you know were to look, Dells well I hate them because you can only get replacement parts from dell and there support is rubbish! HP on the other hand are really good, now i know i have said all this i have all ways built my own computers just because you can customize more than going to a shop and getting one. If anyone is thinking of getting a computer cheap i would not reommend PC WORLD or COMET any places like that, Best place would be direct with the company.
I'd really like to know where people are getting this (wrong) information. Dells of 10 years ago are not the Dells of today. Almost every part is interchangeable with readily-available replacement parts from any number of computer retail stores.
As far as Support, that's all in the eye of the beholder. I personally have never had a problem with any of their support options.
tlarkin
VIP Member
I don't hate Dells, but I think you get what you pay for. They use cheap parts which is part of the reason they can slash prices with their coupons, they also use cheap components in those parts. Next the debate is, well, is cheaper worse? The answer is no, it is not worse per se, but it is of a lesser quality.
Everything in technology has a failure rate. If technology all worked perfect I wouldn't have a job. Dell, HP, Apple, Sony, Toshiba, Asus, Acer, IBM, Lenonvo, etc, all have a failure rate, and they all break down at a certain percentage.
What does all that mean?
Well, it means when person A says I have seen 10 Dells fail, so I won't buy them. However, that person doesn't realize that Dell sells millions of computers each year and of course there is a failure rate. So, some of them will fail. Technology is not perfect.
What I don't like about Dell is how they never use any kind of standard parts in their systems. If your power supply fails and you want to buy a new one, well their physical dimensions are not a standard size. So, you are forced to buy the Dell part since an off the shelf power supply will not physically fit in the desktop tower. They have also used non standard size system fans. So if a fan goes bad you got to order it from them. I used to be a warranty repair tech at a repair center some years ago and worked on just about every single type of computer you can think of, and I saw Dell do that, as well as Sony.
However, my opinion is generally biased, in the sense that I work IT for a living and I have to manage and maintain systems on my network every day. So, my opinions are generally geared more towards a higher end user, and that is not to be confused with a professional user. A professional user is someone who does graphic design, video editing, or audio engineering on a computer and uses complicated applications to do so. I am more of a networking/server/unix type guy that likes stuff to be automated and likes it to just work.
Everything in technology has a failure rate. If technology all worked perfect I wouldn't have a job. Dell, HP, Apple, Sony, Toshiba, Asus, Acer, IBM, Lenonvo, etc, all have a failure rate, and they all break down at a certain percentage.
What does all that mean?
Well, it means when person A says I have seen 10 Dells fail, so I won't buy them. However, that person doesn't realize that Dell sells millions of computers each year and of course there is a failure rate. So, some of them will fail. Technology is not perfect.
What I don't like about Dell is how they never use any kind of standard parts in their systems. If your power supply fails and you want to buy a new one, well their physical dimensions are not a standard size. So, you are forced to buy the Dell part since an off the shelf power supply will not physically fit in the desktop tower. They have also used non standard size system fans. So if a fan goes bad you got to order it from them. I used to be a warranty repair tech at a repair center some years ago and worked on just about every single type of computer you can think of, and I saw Dell do that, as well as Sony.
However, my opinion is generally biased, in the sense that I work IT for a living and I have to manage and maintain systems on my network every day. So, my opinions are generally geared more towards a higher end user, and that is not to be confused with a professional user. A professional user is someone who does graphic design, video editing, or audio engineering on a computer and uses complicated applications to do so. I am more of a networking/server/unix type guy that likes stuff to be automated and likes it to just work.
jdbennet
New Member
My dimension e510 and e520 - the 520 is one of the most common home pcs atm
PSU = yes, but its a tighter fit than the stock dell one
Motherboard/Case = No. Its BTX and secondly, dells have uncommon front panel connectors (they connect via a ribbon cable wtf, only place ive ever seen this before was a wierd intel WTX server motherboard )
Heatsink/Fan = Yeah but not easialy at all. Its all in a windtunnel thing that connects to the nonstandard case
Graphics card = you cant fit long or dual slot cards due to the way the x16 slot is positioned
headshot0123
New Member
Dell makes some good computers, and are fairly inexpensive in some cases. The only things I really don't like about dell is their customer support. You can wait 3 hours on the phone and not get anyone, and even when you do get someone they usually don't give you any useful information. They just tell you to send it in and pay a ridiculous amount of money for a diagnoses.
Le sigh... With all due respect, are you trying to pick nits or did you not fully read my Post? I didn't say every size of every component would fit.
Most PSU's fit fine. Perhaps you've a slightly larger one or you're doing it wrong.
It makes perfect financial sense to make MoBo's proprietary in Dell's case. Again, I didn't say everything was interchangeable, simply most parts were. And if you were buying a pre-built system and were going to swap out the MoBo and Case, then wtf bother with a pre-built in the first place? Also, you can buy BTX Boards, in case you weren't aware.
And...you can buy HS's without fans. Granted, there's a bit of measuring involved to determine what size you'll need, but again, they are readily available.
How many different length-sizes of GPU's are there? Width-sizes? Height-sizes? Really now, if you know enough about video cards and how having multiples ones will (however laughingly little) increase performance, chances are you wouldn't be buying a pre-built in the first place.
There was a time when I did all of that on almost a daily basis. A part breaks (be it from a Dell, HP, self-built high-use system), I either ordered through the Parent Company or online (whichever was cheaper), then plugged in. Simple. No magic involved, no soldering, no bending things to make the new parts fit...just...plain...simple.
WTF is it with people jumping down my throat when I stand up for Dell (or all pre-built systems for that matter)? But anyway, seeing as how you're new to CF...welcome
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thanks for the welcome
PHATSPEED7x
New Member
I've had the best luck with Acer, and Compaq/HP computer myself. My sony vaio has also been really good to me.
Tuffie
Active Member
What do you mean? Lol, Toyota, and Ford both suck.
Fritzjavel
New Member
Because thoose are some popular as hell brand in USA... everyone know thoose two companies you know.. they are what comes to people mind when buying a car... even though they really don't go fords way but you get it...
concorde
New Member
Dell does not manufacture their laptops. I guess they don't manufacture some of their desktops, and none of their printers, mice, keyboards, displays...
However, there is a reason behind the fact that a computer can be had for as low as $299 or $499. All you have to do is Just Open It Up. Amen to those who said that Dell uses non-standard power supplies and connectors, fans, even motherboards. Why would they waste money cajoling a manufacturer, say a mfr. of motherboards, to make a special size motherboard with unique installation holes and such, when they can cajole the manufacturer to provide $20 motherboards at a much lower cost? Oh, but they do this so they will make a killing everytime something fails. Their laptops, from my experience, were a disaster. The keyboard felt cheap! The VGA port felt cheap too, a little too cheap that it was scary. And they wanted $700! It was the only dual core laptop that Staples had on hand, and I couldn't wait unless I wanted to use hotel PCs (slow, old and not secure) - I was at a convention for a month - needless to say, I sold the hunk o' junk to my nephew.
However, there is a reason behind the fact that a computer can be had for as low as $299 or $499. All you have to do is Just Open It Up. Amen to those who said that Dell uses non-standard power supplies and connectors, fans, even motherboards. Why would they waste money cajoling a manufacturer, say a mfr. of motherboards, to make a special size motherboard with unique installation holes and such, when they can cajole the manufacturer to provide $20 motherboards at a much lower cost? Oh, but they do this so they will make a killing everytime something fails. Their laptops, from my experience, were a disaster. The keyboard felt cheap! The VGA port felt cheap too, a little too cheap that it was scary. And they wanted $700! It was the only dual core laptop that Staples had on hand, and I couldn't wait unless I wanted to use hotel PCs (slow, old and not secure) - I was at a convention for a month - needless to say, I sold the hunk o' junk to my nephew.