wifi driver help

Usually the support section of your manufacturer has a box where you can type in the model and get the drivers.

If you know the chipset (intel, broadcom, etc) then you can get them from those vendors specifically.
 
Open device manager, go into network adapters tell us what it says for wireless hardware. You can also right click on that device and click on update driver and follow the prompts.
 
it says Realtek 8821CE Lan802 11ac PCI-ENIC
it says the driver is working and is the best for this device.

ive found post were people with Norton antyvirus are haveing the same issue. -ENIC
seems like norton is causing this to happen so i will pay 60 bucks a year.
ive read that there is a replacement for this driver.
is pc helpsolft driver updater safe to use?
im pretty sure its not free so is there a way to get the replacement for free? if so how would i do that?

thanks for the info
 
You need a new wifi device as the one you have is very outdated. Last driver update was 8 years ago. Is this for a desktop or laptop? If a laptop then you would need a new usb wifi adapter and if desktop you can get a pcie adapter. How old is this computer anyway? If driver is that old then I highly doubt the pc is compatible to windows 11.

And to be honest, you really don't want nortons on your system as its a resource hog. You can actually do a lot better by using Malwarebytes as your virus/malware scanner. You can either use the free version as an on demand scanner or purchase the software for 44.99 a year for 1 pc or 59.99 a year for up to 3 pc's. Most people just use the built in windows defender as their scanner.
 
I bought this laptop in July 2026. brand new. it has windows 11
from eBay and its a SGIN-M15
made in China im sure just like all of them.
last update on this Wi-Fi driver 8 years ago is kind of weird
so, if i drop Norton will windows defender take over automatically, it will work without norton,i'll bet on it.
ive used Malwarebytes in the past so i will look into your suggestion.
 
Now that you gave the model number, that specific model was released July 2022 so its 4 years old. Celeron processor and only 4gb ram so its a very low end machine. Not surprising that old hardware was used. You can try using a usb wifi adapter, that should fix your wifi issues. And its also possible that nortons is causing your network connection issue. Uninstall nortons and see if that helps.
 
sounds good, is there any certain type of usb wifi adapter i need for this pc?
i see they are somewhat different, i know i need it for win 11 and thats all i know

thanks for your help
 
Just make sure its compatible with windows 11. I could recommend something but not sure where you are from or where you shop at for electronics.
 
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