win32.worm.agobot.e - cant use IE or FF

M

maroo

New Member
i have the win32.worm.agobot.e thingie and my IE and firefox won't work... i've run scans and removed a trojan, but worm keeps coming up.

here's my hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 4:07:32 PM, on 6/4/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\logitech.exe
C:\WINNT\lssys.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\igfxtray.exe
C:\WINNT\System32\hkcmd.exe
C:\WINNT\system32\carpserv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINNT\system32\GSICON.EXE
C:\WINNT\system32\dslagent.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\SSDFA.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINNT\SYSCFG16.EXE
C:\WINNT\system32\ctfmon.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE
C:\Program Files\AIM\aim.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINNT\system32\msnchecker.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\Dr Zuhrieh\Local Settings\Temp\HijackThis.exe
C:\PROGRA~1\LAVASOFT\AD-AWA~1\AD-AWARE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINNT\system32\DllHost.exe

R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=C:\WINNT\system32\userinit.exe
O1 - Hosts: 62.189.6.85 _sip._tls.sip5.phoneserve.com
O1 - Hosts: 62.189.6.85 _sip._ssl.sip5.phoneserve.com
O1 - Hosts: 62.189.6.86 _sip._tls.sip6.phoneserve.com
O1 - Hosts: 62.189.6.86 _sip._ssl.sip6.phoneserve.com
O1 - Hosts: 62.189.6.93 _sip._tls.sip7.phoneserve.com
O1 - Hosts: 62.189.6.93 _sip._ssl.sip7.phoneserve.com
O1 - Hosts: 62.189.6.108 _sip._tls.sip8.phoneserve.com
O1 - Hosts: 62.189.6.108 _sip._ssl.sip8.phoneserve.com
O1 - Hosts: 62.189.6.78 _sip._tls.sip1.callserve.com
O1 - Hosts: 62.189.6.78 _sip._ssl.sip1.callserve.com
O1 - Hosts: 62.189.6.79 _sip._tls.sip2.callserve.com
O1 - Hosts: 62.189.6.79 _sip._ssl.sip2.callserve.com
O1 - Hosts: 62.189.6.61 _sip._tls.sip17.phoneserve.com
O1 - Hosts: 62.189.6.61 _sip._ssl.sip17.phoneserve.com
O1 - Hosts: 62.189.6.62 _sip._tls.sip18.phoneserve.com
O1 - Hosts: 62.189.6.62 _sip._ssl.sip18.phoneserve.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: URLLink - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet7_22.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {58F07DD3-924D-4141-BC74-299F523A95F1} - (no file)
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [GSICONEXE] GSICON.EXE
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCDRealtime] C:\WINNT\realtime.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [82oprmne] C:\WINNT\system32\82oprmne.exe
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,ClientStartup -s
O4 - HKLM\..\Run: [Required Windows Driver] SSDFA.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Yahoo Load] msnchecker.exe
O4 - HKLM\..\Run: [Windows System Configuration] C:\WINNT\SYSCFG16.EXE
O4 - HKLM\..\Run: [Windows DLL Loader] C:\WINNT\SYSCFG16.EXE
O4 - HKLM\..\RunServices: [Yahoo Load] msnchecker.exe
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [Yahoo Load] msnchecker.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\RunServices: [Yahoo Load] msnchecker.exe
O4 - HKCU\..\RunOnce: [Required Windows Driver] SSDFA.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.thebutterfly-effect.tk
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://a.download.toontown.com/sv1.0.18.39/ttinst.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/dim2/default/popcaploader_v6.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{45344797-0433-4BD8-8C6C-982A57B1BA48}: NameServer = 195.229.241.222 213.42.20.20
O17 - HKLM\System\CCS\Services\Tcpip\..\{80935C8F-697F-482F-BF50-750625BD3F0C}: NameServer = 213.42.20.20,195.229.241.222
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Microsoft Logitech Drivers (logitech) - Unknown owner - C:\WINNT\logitech.exe
O23 - Service: lssys system service - Unknown owner - C:\WINNT\lssys.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

any help would be amazing.
 
1st of all Norton sucks lol, get AVG Free, it's Free, try this, take the computer off the internet, just unplug the ethernet cord, and scan and delete anything it finds, that should work.

EDIT: if you look at entrie 010 up there, thats why you cant get on the internet.
 
Wow what a mess!

Here's the Trojan:

C:\WINNT\SYSCFG16.EXE
Please select fix on hijackthis

Please also fix this within hijackthis.

R3 - Default URLSearchHook is missing

O2 - BHO: URLLink - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet7_22.dll

O2 - BHO: (no name) - {58F07DD3-924D-4141-BC74-299F523A95F1} - (no file)

O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,ClientStartup -s

O4 - HKLM\..\Run: [Windows System Configuration] C:\WINNT\SYSCFG16.EXE

O4 - HKLM\..\Run: [Windows DLL Loader] C:\WINNT\SYSCFG16.EXE

O4 - HKLM\..\Run: [Yahoo Load] msnchecker.exe
O4 - HKLM\..\RunServices: [Yahoo Load] msnchecker.exe
O4 - HKCU\..\Run: [Yahoo Load] msnchecker.exe
O4 - HKCU\..\RunServices: [Yahoo Load] msnchecker.exe

O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net

If you don't reconise these please delete:

O17 - HKLM\System\CCS\Services\Tcpip\..\{45344797-0433-4BD8-8C6C-982A57B1BA48}: NameServer = 195.229.241.222 213.42.20.20

O17 - HKLM\System\CCS\Services\Tcpip\..\{80935C8F-697F-482F-BF50-750625BD3F0C}: NameServer = 213.42.20.20,195.229.241.222

O23 - Service: lssys system service - Unknown owner - C:\WINNT\lssys.exe

Also please confirm you use SIP?
 
Do not fix the 010 entries in Hijackthis, uninstall NewDotNet in Add\remove programs in the control panel, reboot and post a new log.
 
I've had the horrible NewDotNet spyware before and even after uninstalling it in Add/Remove programs and running a registry cleaner, it still leaves remnants of itself. Look for the NewDotNet folder in Programs and you'll see a couple of files there. One of them is the uninstaller provided by NewDotNet.

Some computers lose internet connection after uninstalling NewDotNet. Fortunately, there is a way to fix this:

http://www.majorgeeks.com/download4180.html

Download and run ;)
 
In the meantime, for quick access to the internet to download utilities, download the following link to portable firefox, and put it on a media, preferably a writable one, so it can save the configuration, and use it.

Portable Firefox
 
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