Window XP Blue screen

J

Jackson02

New Member
Hey, dear friends, my desktop computer which is operating window xp happens blue screen these day....it start blue screen when my computer loading window xp... the error code is 0x000000ED (0x89B97900 0x000009C 0x00000000 0x00000000) UNMOUNTABLE_BOOT_VOLUME" error message
I had post my problem in the others forum, some of them said that maybe my audio driver problem crush or not suitable...Is that probably happen even though I had installed the audio driver two weeks ago and after two weeks it start crush with window? Thanks for answering my newbie question and sorry for my broken English(I'm an Asian and my English is very bad and I'm improving ^^) Besides that, please give me any suggestion to solve this blue screen problem, I had format my computer three times in three months -.- because of blue screen...
 
Last edited:
I can't enter the window system although I use safe mode T.T any method except using safe mode enter window? If not I can't diagnose my hard drive...But I think most probably the hard disk is broken already
 
Last edited:
Jackson02 said:
I can't enter the window system although I use safe mode T.T any method except using safe mode enter window? If not I can't diagnose my hard drive...But I think most probably the hard disk is broken already
Click to expand...

You don't need Windows to diagnose your hard drive. You download the diagnostic utility (in ISO format), burn it to a CD, and boot to that CD. The diagnostic utility will then test your hard drive.
 
Anyway thanks a lot, I'll try it later, is that download the Western Digital Dos cd version and burn the iso file into CD?
 
Jackson02 said:
Anyway thanks a lot, I'll try it later, is that download the Western Digital Dos cd version and burn the iso file into CD?
Click to expand...

If you have a Western Digital drive, then yes, you download that one and burn the DOS version to a CD.
 
Yes, as Voyagerfan has said, unmountable boot volume means you have errors on the drive or the drive is beyond repair. If the drive is a Western Digital, then download the iso file and burn it to a cd and then boot to it. Run the extended test. If it detects errors and fixes them, most likely when you try booting back into windows, windows will do a checkdisk automatically and fix more issues with the file system. Keep us posted.
 
johnb35 said:
Yes, as Voyagerfan has said, unmountable boot volume means you have errors on the drive or the drive is beyond repair. If the drive is a Western Digital, then download the iso file and burn it to a cd and then boot to it. Run the extended test. If it detects errors and fixes them, most likely when you try booting back into windows, windows will do a checkdisk automatically and fix more issues with the file system. Keep us posted.
Click to expand...
Thank you for your answering, now I face a problem that voyagerfan99 mention step, I insert the Western Digital DOS version CD, but the computer show that unable to locate the License Agreement file, DLGLICE.TXT!!!. What I need to do now?
 
Are you using a system that has a sata cdrom drive? You may want to attach the hard drive to a system that has an IDE cdrom drive. This is a widespread problem that WD needs to address and haven't done so. After all that program is almost 4 years old. If you don't have a system with an IDE cdrom drive you may have to try using the windows version.
 
johnb35 said:
Yes, as Voyagerfan has said, unmountable boot volume means you have errors on the drive or the drive is beyond repair. If the drive is a Western Digital, then download the iso file and burn it to a cd and then boot to it. Run the extended test. If it detects errors and fixes them, most likely when you try booting back into windows, windows will do a checkdisk automatically and fix more issues with the file system. Keep us posted.
Click to expand...

johnb35 said:
Are you using a system that has a sata cdrom drive? You may want to attach the hard drive to a system that has an IDE cdrom drive. This is a widespread problem that WD needs to address and haven't done so. After all that program is almost 4 years old. If you don't have a system with an IDE cdrom drive you may have to try using the windows version.
Click to expand...
I don't sure it is sata or IDE cdrom drive:confused:How to differentiate both of them?
 
johnb35 said:
Yes, as Voyagerfan has said, unmountable boot volume means you have errors on the drive or the drive is beyond repair. If the drive is a Western Digital, then download the iso file and burn it to a cd and then boot to it. Run the extended test. If it detects errors and fixes them, most likely when you try booting back into windows, windows will do a checkdisk automatically and fix more issues with the file system. Keep us posted.
Click to expand...

voyagerfan99 said:
The other alternative is to download Hirens Boot CD and run the WD Lifeguard Diagnostics from the DOS Programs>HDD Testing. Just extract the Hirens ISO from the ZIP file and burn it to a CD.

http://www.hirensbootcd.org/files/Hirens.BootCD.15.1.zip
Click to expand...
OK downloading nearly 500mb:)tq
 
Do the extended test. If it passes, then we'll decide what to do. If it fails (or even says it fixed errors on the drive) then you need to buy a new hard drive.
 
voyagerfan99 said:
Do the extended test. If it passes, then we'll decide what to do. If it fails (or even says it fixed errors on the drive) then you need to buy a new hard drive.
Click to expand...
:( Omg, it show error and mention me to restart computer, when I restart computer, it become hanging(can't enter the window logging picture) on the screen show computer information... It still happen although I restart it many times, T.T seen that I need to buy a new HDD, what are your suggestions for HDD brands?
 
You'll need to install windows and any drivers that the OS doesn't install automatically.
 
You must log in or register to reply here.
Back
Top