Windows doesn't recognize my Bluray drive

Notolone

New Member
Sorry, I see that the other top topic is similar, but I don't want to distract from that users problem.

This my set up http://pcpartpicker.com/p/oIn8

Windows tech support confirmed it was not a software problem. Here's where I stand. Before just now, the disc drive would open, the power light would come on, and it would take discs, but Windows would not acknowledge that I had a disc drive.

So I opened it up and saw that the power and sata cables were properly in place, but I gave it a different output from the power source, and put the sata cable in a different slot on the motherboard.

THEN, Windows STILL doesn't acknowledge my disc drive, and the disc drive very quickly closes on it's own without the button being pressed.

I've actually had this problem for a year now, it's just that I've RARELY had to use discs until now. Funny thing is though, I'm pretty sure I installed Windows 8 using this disc drive.


So I then went to the boot menu and noticed that from THERE, it is recognized that my blu-ray drive exists. I also noticed that the SATA port it was in was listed as disabled. I enabled it and restarted my computer. Although the disc drive no longer immediately shuts, Windows still does not recognize it.

Now I think the problem might lay in the fact that I don't have the right driver for it. I have an ihes 112-04. I go to this page http://www.firmwarehq.com/Lite-On/drives.html

and can't find the right driver. Google is no help either. Can anyone help me?
 

voyagerfan99

Master of Turning Things Off and Back On Again
Staff member
Does the drive appear in explorer? Even if it does, go into device manager and see if you have a yellow exclamation point next to the drive.
 

Notolone

New Member
I don't have internet explorer any more, I deleted it (or maybe I just removed all the shortcuts, either way I can't find it). The disc drive doesn't show up at all in the device manager. It's as if it doesn't exist.
 
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voyagerfan99

Master of Turning Things Off and Back On Again
Staff member
No, not Internet Explorer. Windows Explorer. You know, how you navigate through files? That's what I mean when I say Explorer.
 

StrangleHold

Moderator
Staff member
Try changing the SATA controller the drive is on to IDE mode. I've had problems with Blu ray/DVD drives running in AHCI mode.
 

Notolone

New Member
Would I do that in the boot menu? I'm not sure how to go about that. I've built a computer, but I'm still confused on a lot of terminology.
 

StrangleHold

Moderator
Staff member
Not the boot menu, the bios. Need to find the SATA controllers section and see what mode they are running in. I don't use Asrock boards, have no idea where they are listed.
 

johnb35

Administrator
Staff member
If the drive closes on its own then most likely its a bad drive. I've seen this before and a new drive solved it. However, you haven't replied to voyagerfans question if you have looked in device manager for any entries with yellow question/exclamation marks. Its possible there is a registry error causing the drive to not appear. Answer this and we will go from there.
 

Notolone

New Member
Sorry, it does not appear in device manager at all. The problem of it automatically closing is now gone.

The only place I've seen it acknowledged from is the boot menu.
 

johnb35

Administrator
Staff member
So there are no entries with yellow question/exclamation marks? Does anything show up in cd/dvd drives? If nothing shows up, then the drive is defective, providing the sata data cable is attached securely.
 

Notolone

New Member
No entries with yellow question/exclamation marks. Nothig shows up in cd/dvd drives. If the drive is defective, why does it show up in the boot menu?
 

johnb35

Administrator
Staff member
Cd drive option will usually show up in the boot option even if the drive isn't attached.
 

johnb35

Administrator
Staff member
Can you tell me what motherboard you have? And also what sata port its plugged into?
 

johnb35

Administrator
Staff member
I still say you have a defective drive. You only have one sata controller on your board. So if you have an ssd and a card reader attached and they are fine then it has to be a bad bluray drive.

Put the blu ray in another system and see if it detects it in windows.
 

Notolone

New Member
I got it working! Thank you so much all of you. It means so much to me that you've taken time out of your day to see me through this. Stanglehold, it needed to be put on IDE mode!

Can anyone tell me what the difference between IDE mode and the other settings are, and why I would ever not want it on IDE mode?
 
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