Windows Explorer Crashes

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peterpopanut

New Member
First of all, have this Laptop: Toshiba Tecra A9-S9016X. I recently upgraded it from XP Pro to Windows 7 64bit. I downloaded and installed all of the drivers on the Toshiba website for Windows 7 64bit. Everything seems to be running just fine, except when I go to Windows Explorer and go to one of my external HDDs. It doesnt lag or anything. A screen just pops up and says something like, 'Windows Explorer must close. Click Here to find a solution on the internet and close or Click Here to close and restart'. When I click on the find the solution box, nothing happends. It tries to search, but then just closes the window with no fix.

I'm not at home, so I'm really just looking for suggestions or if others have come accross this issue before.

All help is greatly appreciated.

Thank You, Peter!
 
If it does it only when accessing your external then its almost a given that is has to do with your external drive. Can you do a drive diagnostic on it?
 
It's a Cavalry CAUM3701T0-B. If it's not this exact one, it's one very similar. One other thing I noticed was, is that it doesn't do it as soon as I open up the drive. It tends to happen more when I was trying to share it with the network. I would right click it, go to 'Share With'. Once the other window opens, that's when I get the error. I managed to share the drive because I memorized what I needed to do and did it before it kicked me out.
 
You will most likely have to take the drive out of the external case and hook it up directly to either IDE or SATA depending on what the type is. However, i'm not sure what drive diagnostic to tell you to download as I don't know what brand hard drive is actually inside the case.
 
I'll check when I get home tonight. Do diagnostics on HDDs need a certain amount of space on the drive? It's a 1TB drive, but it's pushin 97-98% full.
 
No, it doesn't need space to do a drive diagnostic, It does need space to defragment though. And how the heck can you fill up a 1tb drive?
 
The drive inside is a Western Digital WD10EACS.
Lol. I have it full with HD video. I do small video editing for my job and other fun stuff with friends. I actually have three 1TB drives and an empty 2TB drive.
 
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