Windows/Explorer error..

[jbrdbr111x]

On my my wife's PC, I try to open IE, but get the following error...

Happens every time.. She's running Windows XP Home SP2....

Any ideas? Thanks..

 

[red onion]

I assume you have done standard tests for spy/malware and viruses?

 

[jbrdbr111x]

I've run SpyBot S&D and everything came out clean...

 

[G25r8cer]

Have you done any automatic updates lately with success?

 

[munkyeetr]

I would try rebooting into safe mode (continuously press F8 after the POST screen, then choose Safe Mode from the Advanced Menu) and running Internet Explorer from there.

If it gives you the same error, it doesn't really tell you that much, but if it runs in Safe Mode then it tells you that something else is conflicting with it in Normal Mode (as opposed to it being a straight IE issue). Might help pin down the cause.

 

[jbrdbr111x]

Have you done any automatic updates lately with success?

When I click on updates it gives the same error, I usually only do manual updates and have auto disabled..

Imma check safe mode and re-post on what happens...

 

[jbrdbr111x]

Update: I tried in safe mode, and I get the same error...

 

[G25r8cer]

Then IE is def infected or something. Go to the security section on here and post a hijackthis log in a new thread with a title specific to your problem! Someone will most likely tell you what to do and help you.

 

[voyagerfan99]

Try uninstallig IE and re-installing it.

Better yet, switch to Firefox

 

[G25r8cer]

Try uninstallig IE and re-installing it.

Better yet, switch to Firefox

Good idea except IE should be fixed for automatic updates and if its infected you want to disinfect it so it doesnt harm the rest of your pc.

 

[StrangleHold]

If you have already run Spybot and it came up with nothing, but Spybot is just so-so, but you need to run a Virus scan too. But if your not getting any pop ups and everything else seems to be fine I would just uninstall IE and reinstall first to see if that fixes the problem. If not then I would run a HJT scan

 

[jbrdbr111x]

Probably will just re-install IE, because I use Avast and it found nothing, and I keep that up to date...

 

[Kolyn_Kryw]

My Windows/Explorer error too and i am turn one's attention to firefox