windows explorer has encounted a problem

J

JamesBart

New Member
this is the message that i keep getting and then the screen goes blue and then back to how it was in the first place! i dont get it!

its on my old emachines computer and i have an 80gb hdd and i only have 26gb left. could this be a problem? thanks in advance :D
 
Sounds like the main interface application has developed a fault, 26GB is plenty left. The CD you got with the tower may have a feature to repair Windows, but it may also require you to format your computer and lose all of your data.:(

The eMachines/Symantec Ghost application isn't that good to be honest.
 
Damn this has happened on both of my computers. so would this only affect my internal OS hdd? or could it inffect other drives? :(
 
If that's happend on two of your computers I would suggest good scan with antivir (online)...
You can also post HijackThis log...
 
i cant be bothered with that could it be easier to just reformat would that get rid of any virus?

well i want to reformat one and hijack the other!

Thanks in advance!
 
it could be a Virus or Hacker . Thats all i can think of. i have a emachine at home i use and i didnt get this.
 
CCPS said:
it could be a Virus or Hacker . Thats all i can think of. i have a emachine at home i use and i didnt get this.
Click to expand...

see i dont understand why this has happened! i visit seriously pretty muhc the same sites all of the time! i have regular scans etc! im done with WINXP it causes nothing but problems!

you got any other suggestions? :(
 
620gb takes ages to scan! its slowed my computer right down and its been going to about 1hour now and its only quarter way done!

the joy of computers! :-)
 
right well this is me log if ive got it right let me know what you think...

Logfile of HijackThis v1.99.1
Scan saved at 12:57:24, on 14/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Documents and Settings\Liam\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/...b/*http://uk.docs.yahoo.com/info/bt_side.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/su/*http://uk.search.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [YeppStudioAgent] C:\Program Files\Samsung\SamsungMediaStudio4.1\SamsungMediaStudioAgent.exe
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0A43D7AC-D6C1-4622-B309-BF975F427C0E} (first direct internet banking plus digital safe) - https://internetbankingplus1.firstdirect.com/ibplus/frontdoorFD.cab
O16 - DPF: {0F42F280-2D6E-4B19-95A9-18D8DADB9309} (BFLauncher Class) - http://www.betfred.com/company/gamessections/common/betfredlauncher.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by113fd.bay113.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {C45B1500-7B63-47C2-AB25-C28CB46AFDEE} (MSN Music Mediabar) - http://sib1.od2.com/common/musicmanager/installation/MusicManagerPlugin.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://fortunelounge.microgaming.com/generic/FlashAX.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{636D7EC4-FA97-4C45-98D5-46AFC559804A}: NameServer = 85.255.116.109
O17 - HKLM\System\CCS\Services\Tcpip\..\{8A337CAD-1BE3-400E-B86B-9519365CD8DF}: NameServer = 85.255.116.109
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE
 
6071842 said:
see i dont understand why this has happened! i visit seriously pretty muhc the same sites all of the time! i have regular scans etc! im done with WINXP it causes nothing but problems!

you got any other suggestions? :(
Click to expand...

Ill bet you it isnt a virus, i get this sometimes with my family computer. I would just defrag, run a disk check, etc.
 
Burgerbob said:
Ill bet you it isnt a virus, i get this sometimes with my family computer. I would just defrag, run a disk check, etc.
Click to expand...

nice one! is there any reason for it? im just going to reinstall xp. ive been trying to find out what it can be but i havent so far! :(
 
Did you tried repair installation?
chkdsk /r/f in the recovery console?
Did you check the link I gave you? It's weird that it's happened on two computers at the same time.
 
subtle said:
Did you tried repair installation?
chkdsk /r/f in the recovery console?
Did you check the link I gave you? It's weird that it's happened on two computers at the same time.
Click to expand...

yeah i checked the link but i was in the process of reinstalling! i scanned my external Hdd's and they came back clean so i know have a working computer! fingers crossed!

thanks for you help man! :D
 
A new twist

subtle said:
Your log looks fine (although I don't have time to check it properly a the moment).
Have a look at this: http://www.helpwithwindows.com/techfiles/explorer-crashes.html
Maybe you find something helpful in there.
Click to expand...

well i just DL what it says you need to DL in the article! i havent had a chance to go through all of the action it states but this did happen...

i was trying to transfer 1x23mb file from one hdd to another! i have sata 7200rpm drives with about 400gb free space. so all in all i should be alrite with such a small file :)

so as i was copying over it gave me a warning message of something to do with DEP.

it was something about code and it being triggered and this DEP was preventing it!

anyone have any expericence with this?

thanks :D
 
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