Windows keeps shutting down

V

vonbismarck

Member
Hello all. I hope someone will be able to help me. I have a Toshiba laptop that I got last year with Vista on it. Everything was going fine until a couple of days ago. I had downloaded the newest version of firefox and a couple minutes later the computer went to a blue screen with an error message and saying that it was dumping the memory to the hard drive. Now, when ever I try to log-on it either reboots itself (usually with a black screen/blue bar at the bottom), freezes (with the screen blurry) or gives me the blue screen with a different reason each time. If I wait a long time before turning the computer on, it will work for a little bit but then it will start telling me that windows functions are shutting down (i.e. superfetch, indexing, etc.) and then one of the above happens.

I do not have these problems if I boot into safe mode. I deleted firefox just in case that was the cause, used Avira to test for viruses and Spybot for malware but none have worked.

I am thinking of using the recovery cd but want to see if there is some way that it can be fixed without potentially losing everything.

Please let me know if you need any more information.

Thank you.
 
vonbismarck said:
If I wait a long time before turning the computer on, it will work for a little bit but then it will start telling me that windows functions are shutting down (i.e. superfetch, indexing, etc.) and then one of the above happens.
Click to expand...

This would indicate a heat issue. You could try removing the bottom panel and blowing the heatsinks out.
 
Bodaggit23 said:
This would indicate a heat issue. You could try removing the bottom panel and blowing the heatsinks out.
Click to expand...

Hello. You know, I was wondering if that might be a problem. I had noticed that the bottom would get real hot, real fast. I will do as you say and hope that works. Do you think something might have slipped out of place and/or do you think I will have to replace a heatsink/fan?

Thank you.
 
Laptops are a pain. take off the back/botton and use some compressed air something to get all the dust out, and use a toothpick to stop any fans from spinning past their max RPM's
My old HP lappy went into thermal shutdown every 30 mins or so before i did the above procedure.
 
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