Windows Media Center Problem

[Briguy]

I have a corrupt hp windows media center computer and I have their recovery cd's. I want to do a repair installation like what xp pro can do, but it only allows me to erase the whole hard drive and I don't want to do that. Is there a way of doing just a repair installation and still keep your data on there? I was wondering if it was because they are HP's recovery cd's and not the regular cd's you get from Microsoft could be the problem?

 

[grk77536]

If you have an hp comp then the recovery cd's should work IF it is the operating system installed when you bought the comp. It might still work with a manually installed OS...Contact Windows support if all else fails.

 

[Briguy]

If you have an hp comp then the recovery cd's should work IF it is the operating system installed when you bought the comp. It might still work with a manually installed OS...Contact Windows support if all else fails.

I believe it's the original operating system. What's the number for windows support?

 

[mac550]

depends on where you live, go to http://support.microsoft.com/ and look for the number on there.
If you buy a PC from someone like HP do you not contact them for support and not microsoft?

 

[mep916]

If you buy a PC from someone like HP do you not contact them for support and not microsoft?

Yeah, you gotta contact HP. Microsoft won't help you.