Windows Recovered From An Unexpected Shutdown

Pell

Pell

New Member
hey guys, today i am having an issue with my pc. when i turn my pc on on a morning it gets to windows is loading then it restarts? But then it will always succesfully load up the second time? I have fully wiped my hard drive and reinstalled windows 7 it still does not fix this issue.


and on the desktop is a screen saying
"Windows Recovered From An Unexpected Shutdown"

Can you help? here is the detailed report:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 50
BCP1: FFFFD3192F26A872
BCP2: 0000000000000001
BCP3: FFFFFA8003B5B000
BCP4: 0000000000000007
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\040412-30513-01.dmp
C:\Users\Jack\AppData\Local\Temp\WER-42837-0.sysdata.xml
 
Consider replacing your motherboard battery (CMOS battery) which is found in every hardware store or watch repairer; and

Update your motherboard BIOS. Version 0802 is the latest.

If that doesn't help, when is the last time you reinstalled Windows? Also on that note, do you have a backup routine?

Essentially this could be many things, but ensuring the BIOS is up to date and powered would be where i'd start as its cheap and quick.

If that doesn't fix it, come back and lets us know and we can go from there. Also let us know if it does work ;)
 
Last edited:
Hey, thanks for the reply and i have replaced the battery and got the latest bios :/ also i installed windows 7 yesterday x/ any more ideas?
 
Download BlueScreenView
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
 
==================================================
Dump File : 040412-27237-01.dmp
Crash Time : 04/04/2012 13:02:36
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c000001d
Parameter 2 : fffffa80`065b0bb3
Parameter 3 : fffff880`02f90898
Parameter 4 : fffff880`02f90100
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+2ea549
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address :
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\040412-27237-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7600
Dump File Size : 284,816
==================================================

==================================================
Dump File : 040412-30217-01.dmp
Crash Time : 04/04/2012 11:33:20
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : 00000001`01010500
Parameter 3 : fffff880`02f66888
Parameter 4 : fffff880`02f660f0
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+78534f
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address :
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\040412-30217-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7600
Dump File Size : 291,992
==================================================

==================================================
Dump File : 040412-30513-01.dmp
Crash Time : 04/04/2012 08:23:56
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : ffffd319`2f26a872
Parameter 2 : 00000000`00000001
Parameter 3 : fffffa80`03b5b000
Parameter 4 : 00000000`00000007
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70540
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16917 (win7_gdr.111118-2330)
Processor : x64
Crash Address : ntoskrnl.exe+70540
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\040412-30513-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7600
Dump File Size : 282,040
==================================================

==================================================
Dump File : 040312-28033-01.dmp
Crash Time : 03/04/2012 22:07:51
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c000001d
Parameter 2 : fffffa80`06578346
Parameter 3 : fffff880`03166888
Parameter 4 : fffff880`031660f0
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+78534f
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address :
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\040312-28033-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7600
Dump File Size : 275,560
==================================================

==================================================
Dump File : 040312-27066-01.dmp
Crash Time : 03/04/2012 19:37:24
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`02f7b888
Parameter 4 : fffff880`02f7b0f0
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+78534f
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address :
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\040312-27066-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7600
Dump File Size : 282,040
==================================================
 
Your blue screens are caused by your video card. Update the drivers and see if they stop.
 
Try an older set of drivers then. Were you downloading the drivers off the nvidia site or using the ones off the cd?
 
Ok. Do these two things.

First,

  1. Click the Start Button Search type cmd
  2. Right click on cmd and Run as Administrator
  3. In the command box, type (with the space) sfc /scannow
  4. Hit enter
  5. Let it finish.


Second

  1. Download but don't yet install the latest nvidia driver.
  2. Download DriverSweeper and install it.
  3. Uninstall nvidia / ati drivers from the standard Uninstall Programs in Control Panel
  4. Restart

    then

  5. Run DriverSweeper and select all NVidia and AMD check boxes.
  6. Clean and restart.
  7. Install the downloaded nvidia driver.
  8. Restart
 
Last edited:
oh, i downloaded them off the nvidea website :) i havent had an issue yet after all of these tips and ideas, i think it may be fixed i will post back if i have any other issue thanks guys :D (y)
 
It is fixed. Solution is installed drivers off graphics card disc. :/ makes no sence but it worked must not be compatible with the update or there is a bug? cheers guys :D
 
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